Senior Associate

Canada·Gloucestersenior

OtherAssociate

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Quick Summary

Overview

About Dwelly Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback,

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OtherAssociate

Dwelly is building the AI operating system for residential lettings. Its growing network of agencies provides its AI with real-world data, continuous feedback, and control over complete workflows, making exceptional service the standard for landlords and tenants. Today, Dwelly operates more than 15,000 properties and $470 million in GMV, making it one of the UK’s ten largest lettings operators. The company has raised $263 million.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

As Senior Associate, you'll deliver a professional, efficient and customer-focused estate agency service, supporting clients throughout the sales journey from instruction through to successful completion. You'll play a key role in progressing sales, negotiating offers, maintaining excellent communication with buyers and sellers, and ensuring every transaction is managed with care and attention to detail. Working closely with the wider team, you'll contribute to the branch's success by delivering exceptional customer service, maintaining high professional standards, and helping to achieve branch performance targets.

Please note that this role sits with our agency, Move Sales and Lettings in Gloucester.

Responsibilities

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• Experience as a Lettings Negotiator, Estate Agent, Lister or Valuer, looking to accelerate your career
• A demonstrable track record of generating new business in a target-driven environment
• Talent for spotting and creating opportunities to expand the business
• Ability to build and manage a pipeline sufficient to meet regular targets
• Outstanding customer care and customer service experience
• Resilient, positive, organised, numerate and detail-oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A commitment to high professional standards and exceeding customer expectations

Nice to Have

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• A qualification in Residential Property (Sales or Lettings)
• Prior experience supporting or mentoring junior negotiators
• Experience contributing to senior management discussions or branch strategy

What We Offer

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✓Competitive salary with a monthly performance-based bonus.

Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.

Customer obsession rather than competitive focus
Passion for invention
Operational excellence
Long-term thinking

By applying for this position, you consent to the processing and storage of your personal data for recruitment purposes for up to 365 days, in accordance with our data retention policy and applicable data protection laws.