Senior Associate

Dwelly — a UK-based, AI-enabled lettings and property management platform, that is growing through a roll-up strategy acquiring estate agencies. The company leverages two arms: i) acquiring existing letting agencies, effectively buying its highly sticky, recurring revenue-type landlords portfolios, and then ii) building a top-notch technology to automate tenant management, payments, and post-rental property maintenance. The company seamlessly integrates AI services to automate all business processes within brick-and-mortar real estate agencies, integrating them into a tech-enabled digital letting platform in two months to radically improve the user experiences and increase efficiency of the business.

We’re a fast-growing, product-focused company, backed by top-tier investors and led by a team with deep experience in real estate, technology, and operations.

• Experience as a Lettings Negotiator, Estate Agent, Lister or Valuer, looking to accelerate your career
• A demonstrable track record of generating new business in a target-driven environment
• Talent for spotting and creating opportunities to expand the business
• Ability to build and manage a pipeline sufficient to meet regular targets
• Outstanding customer care and customer service experience
• Resilient, positive, organised, numerate and detail-oriented
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A commitment to high professional standards and exceeding customer expectations

• A qualification in Residential Property (Sales or Lettings)
• Prior experience supporting or mentoring junior negotiators
• Experience contributing to senior management discussions or branch strategy

Feel free to check out Dwelly Core Principles. That’s about what we believe in, how we operate and make decisions.

What we offer is not a fancy office or a static workplace. Instead, this is solving one of worlds’ most complex problems in the largest consumer industry in the world (residential rentals), to improve the experience for >30% of households (>5M in the UK, and >100M including EU and US) that live in rental homes.

This is about disrupting the largest, most antiquated industry in the world, with one of the strongest operational and technical teams that exist in the UK and the EU. We work hard, and we shoot for extremely ambitious results. But we want people to be proud of what they’ve built and be able to look back and say one day “hell yeah, that was me that did it all”.

• Customer obsession rather than competitive focus
• Passion for invention
• Operational excellence
• Long-term thinking