Data Entry Career Navigator

· Receives information and documents regarding customer eligibility and participation from Career Navigators.

· Enters information received into the WIT/Case Management system(s) per program procedures and timelines.

· Responsible for opening, maintaining, and closing customer files in both the WIT/Case Management and SharePoint systems.

· Reviews forms/documents received for accuracy and completeness before entry.

· Achieves acceptable accuracy rates for data entry and file maintenance.

· Maintains digital filing systems to ensure records are organized and easily retrievable.

· Performs regular self-audits to identify errors, missing information, or inconsistencies.

· Updates existing records as new information becomes available.

· Assures electronic case files meet or exceed programmatic requirements.

· Protects confidential information in accordance with program policies and state/federal privacy regulations.

· Communicates with staff to clarify unclear information or request missing documentation.

· Maintains SharePoint as needed to accurately track and maintain file status and to assure file retention guidelines.

· Assists with administrative tasks such as scanning, copying, and preparing documents.

Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance