Client Technology Manager

Are you a customer‑focused technology professional who excels at building trusted relationships, translating complex technology into business value, and guiding organizations toward smarter IT decisions? We are seeking a Client Technology Manager (CTM) to serve as the primary technical advisor and advocate for our managed services clients.

This role is ideal for a technically strong, client‑facing leader who thrives at the intersection of technology, strategy, and customer success, ensuring clients receive measurable value, proactive guidance, and continuous improvement from their IT investment.

• →Bachelor’s degree in business, Information Technology, or a related field
• →Minimum 3 years in an MSP operational role
• →Minimum 3 years in a client‑facing technical role
• →Equivalent combinations of education and experience may be considered

• Strong, well‑rounded technical foundation in:
  • IT infrastructure
  • Networking
  • Project management
  • Microsoft technologies (Windows Server, Active Directory, Exchange, Azure, Microsoft 365)
• Experience supporting clients under managed services agreements
• Ability to translate technical concepts into clear, non‑technical business language
• Business acumen to provide strategic technology consulting
• Excellent communication, organization, and time management skills
• Ownership mindset with a strong drive to achieve performance goals
• Results‑oriented, service‑driven approach
• Professional poise, sound judgment, and confidence in client interactions

• PMP and/or ITIL certifications

This role offers the opportunity to become a trusted technical advisor, influence client success, and balance hands‑on technical insight with strategic consulting. You’ll play a visible role in driving customer satisfaction, operational excellence, and long‑term partnerships.

If you are passionate about technology, relationship management, and creating measurable business value for clients, we invite you to apply for the Client Technology Manager (CTM) opportunity at DYOPATH.