What We Offer

Competitive compensation
Generous Paid Time Off
Competitive Health insurance (Medical, Dental and Vision), along with access to wellness perks, and Telemedicine
Dental, Vision, Short Term Disability, Health Savings Account, Accident, Critical Illness, Hospital indemnity, and Life Insurance
Birthday Bonus
Referral Bonus
Employee Assistance Program
401k retirement plan
Paid holidays
Paid maternity leave
Flexible work environment

Who Are We
The Earth Elements Design Center supplies high-end custom home interior finishes to the building industry. We are the complete one-stop shop for Appliances, Cabinetry, Doors and Door Hardware, Lighting, Slab, Tile, and Wood Flooring. We currently have three physical Showroom locations throughout the North-West Region. Our business is now rapidly expanding across America and the Caribbean with our proprietary state-of-the-art software solution. This is an excellent opportunity for the successful applicant to join this fast-growing company.

The Job

The Plumbing/Appliance Assistant works directly with the Plumbing/Appliance Team Lead in supporting their efforts made to successfully complete Plumbing/Appliance projects both locally and regionally. The Plumbing/Appliance Assistant develops, maintains, and interacts with a broad scope of new and existing customers and clientele within the department to increase sales of products and services. The Plumbing/Appliance Assistant performs activities associated with selling, client selections, design, ordering, and overall management of a specialized department that requires knowledge of a specialized nature.
Welcoming clients by greeting them, helping, and engaging clients through conversation to determine needs
Providing clients with excellent customer service always
Showroom Product Knowledge and ability to assist other department colleagues to provide additional items or services for customers
Assist homeowner and/or trade with design needs based on the individual project products and required application
Understanding/Reading Architectural Plans
Creating estimates for materials and install and meeting bid deadlines
Tracking and maintaining job opportunities via Design Schedule software
Using Computer Programs to include: Outlook, Elements, Bluebeam, 2020, AutoCad, and other programs specified to the department
Maintaining up-to-date knowledge of current trends, markets, and product lines
Working closely with accounting and informing accounting on status of projects for correct invoicing
Follow up with clients on any open A/R
Create, track and manage purchase orders to vendors
Participating in local activities as required (i.e. Home Show, Parade of Homes, others)
Participating in own professional development
Participating in opening and closing procedures to include use of the alarm system
Answering phones and directing calls appropriately
Ordering and labeling samples
Keeping showroom and Plumbing/Appliance areas organized
Performs related duties as required
Perform additional duties, as required
The ideal candidate has the following competencies: Communication Proficiency, Computer Proficiency/Technical Capacity, Time Management, Quality Focus, Results Driven, and Supply Management.
This position has no direct supervisory responsibilities.
This job operates in a warehouse and job-site setting, with outdoor exposure during the workday. This role routinely uses equipment such as computers, phones, copiers, and standard warehouse equipment such as hand trucks, box cutters, and heavy machinery (i.e. forklifts).

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a sedentary role; however, lifting of approximately 25 pounds with occasional lifting of small objects and samples; sitting, standing, walking, talking, hearing, and finger dexterity.
This is a full-time position. Hours of work are Monday through Friday; 9 a.m. to 5 p.m. with additional hours and schedule changes as needed for business purposes.
Travel is primarily local, up to 1 hour driving distance during the business day may be expected. Must have reliable transportation and a clean driving record, per insurance eligibility requirements.

Requirements

A high school diploma or equivalent is required, bachelor’s degree in Business, Marketing or Design preferred
Experience within the building, design, or architecture industry preferred
Knowledge of product areas and lines, preferred
Must be proficient in Math and English
Clean driving record, able to meet insurability qualifications

Earth Elements is an Equal Opportunity Employer. Learn more about us on our website at https://earthelements.com/about/careers.

Plumbing and Appliance Assistant

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