E
Educationatwork5mo ago
USD 60000–70000/yr

Seasonal Call Center Supervisor

United StatesUnited States·Salt Lake CityFull-Timemid
Customer SupportOtherCall Center Supervisor
2 views0 saves0 applied
Apply Now

Quick Summary

Overview

Seasonal | Expected through April 30, 2026 Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you’ll lead and develop a high-performing team of student customer service agents while partnering closely with Intuit…

Requirements Summary

Associate or Bachelor’s degree 3+ years of experience in a call center or customer service environment Experience coaching, leading, or supervising others Proven ability to handle customer escalations effectively Strong communication, organization,…

Technical Tools
ms-office
Seasonal | Expected through April 30, 2026

Are you a people-first leader who enjoys coaching, problem-solving, and helping others succeed? As an Intuit Product Expert Supervisor, you’ll lead and develop a high-performing team of student customer service agents while partnering closely with Intuit to deliver exceptional customer experiences.

This is a hands-on leadership role where you’ll make a real impact—supporting agent growth, resolving complex customer concerns, and fostering an inclusive, motivating team culture.
  • Lead & Coach:
  • Lead and support a team of 20–25 student call center agents
  • Conduct regular 1:1 coaching sessions focused on performance, development, and engagement
  • Provide real-time guidance and feedback to help agents meet quality, productivity, and attendance goals
  • Identify skill gaps and partner with training and leadership teams to strengthen performance
  • Operational Excellence:
  • Monitor schedule adherence, attendance, and timecards; make corrections and approve payroll as needed
  • Partner with Workforce Management and Operations to ensure proper staffing and coverage
  • Ensure required training and continuous learning modules are completed on time
  • Uphold Intuit and EAW policies, standards, and compliance expectations
  • Customer & Client Support:
  • Handle escalated customer concerns with professionalism and care
  • Serve as a key liaison between agents, leadership, and clients to ensure alignment
  • Participate in weekly and monthly business reviews, sharing insights on team performance and trends
  • Escalate systemic issues and recommend process improvements when appropriate
  • Culture & Engagement:
  • Foster an inclusive, supportive team environment that balances accountability with recognition
  • Model professionalism, integrity, and a growth mindset
  • Support agent success through motivation, recognition, and clear expectations
  • Required Qualifications:
  • Associate or Bachelor’s degree
  • 3+ years of experience in a call center or customer service environment
  • Experience coaching, leading, or supervising others
  • Proven ability to handle customer escalations effectively
  • Strong communication, organization, and time-management skills
  • Comfort working in a fast-paced, metrics-driven environment
  • Proficiency with Microsoft Office and basic reporting tools
  • High level of professionalism and discretion with confidential information
  • Preferred Traits:
  • A passion for coaching and developing others
  • Strong problem-solving and analytical skills
  • Ability to multitask and adapt in a dynamic environment
  • Openness to feedback and continuous improvement
  • Develop your leadership skills in a real-world supervisory role
  • Gain experience working with a well-known client (Intuit)
  • Make a meaningful impact on student employee success
  • Be part of a supportive, collaborative team culture
  • Build experience that strengthens your future career opportunities

    • Location & Eligibility

    Where is the job
    Salt Lake City, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    November 24, 2025
    First seen
    March 26, 2026
    Last seen
    May 15, 2026

    Posting Health

    Days active
    48
    Repost count
    0
    Trust Level
    34%
    Scored at
    May 14, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Educationatwork

    View all →

    Explore open roles at Educationatwork.

    E
    Research and Special Projects Coordinator
    USD 55000–65000
    Full-Time
    E
    Employer Outreach Coordinator, Seasonal
    USD 27000–32000
    Full-time, Seasonal
    E
    Intuit Product Expert, Northern Kentucky University
    USD 16–16
    Part-Time
    E
    Seasonal Call Center Supervisor
    USD 55000–65000
    Full-Time

    Similar Call Center Supervisor jobs

    View all →
    E
    Educationatwork
    Seasonal Call Center Supervisor
    USD 55000–65000
    Full-Time
    E
    Educationatwork
    Seasonal Call Center Supervisor
    USD 55000–65000
    Full-Time
    E
    Educationatwork
    Seasonal Call Center Supervisor
    USD 55000–65000
    Full-Time
    M
    Murgadoautomotive
    Call Center / BDC Agent (Sales & Service) $14 - $20HR
    $0k–$0k/yr
    Full-time
    FigmaFigma
    Technical Support Specialist - Figma Weave (San Francisco, United States)
    USD 37-80
    careers-uwmcareerscareers-uwmcareers
    Operations Support Specialists

    Browse Similar Jobs

    Customer Support Specialist2kCustomer Service Representative954Technical Support Engineer578Call Center Agent440Support Engineer305Technical Account Manager172Technical Support Specialist130Product Support Specialist86Customer Care Specialist48It Support Specialist44Service Desk Manager34Customer Support Manager29Client Support Specialist24Operations Support Specialist21Billing Support Specialist21Support Operations Manager21Service Desk Analyst20Application Support Specialist17Desktop Support Technician15NOC Technician15
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    E
    Seasonal Call Center SupervisorUSD 60000–70000
    Apply Now