HRIS Developer (Workday) - US Benefits & Integrations

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Riverbed is seeking an HRIS Developer to support and enhance U.S. benefits administration and HR integrations, with a primary focus on Workday. This role will be part of the IT Customer Experience / HRIS function and will work closely with HR, Payroll, Benefits, and IT Delivery teams to ensure stable operations, timely issue resolution, and successful delivery of enhancements and projects related to U.S. benefits.The HRIS Developer will be responsible for production support, integrations, and minor enhancements across Workday modules and boundary systems that support U.S. benefits administration. This individual will manage incidents and enhancement requests through Jira and the IT service desk, collaborate with global offshore resources, and participate in project delivery under the direction of the Riverbed IT Delivery Manager.

Position : HRIS Developer

Location : Bangalore, India (Required min 3 hours of daily overlap with U.S. business hours)

• →Monitor, troubleshoot, and support the Workday application and related integrations, with a primary focus on U.S. benefits administration
• →Respond to and resolve incidents and service requests related to Workday HR and benefits processes
• →Design, develop, test, and deploy bug fixes and minor enhancements as directed by the Riverbed IT Delivery Manager
• →Support and enhance inbound and outbound integrations between Workday and third-party vendors (e.g., benefits providers, payroll, and related boundary systems)
• →Collaborate with HR, Benefits, Payroll, and application services teams to understand upcoming changes and new functionality
• →Capture functional requirements as Jira tickets and contribute to technical design documentation
• →Perform testing and validation activities and document results within Jira
• →Publish release notes, feature documentation, and transition materials in Confluence
• →Manage and track a queue of tickets including prioritization and assignment when required
• →Ensure production stability, timely communication, and adherence to service levels

• 3–6 years of hands-on experience supporting and developing within Workday or a comparable enterprise HRIS platform
• Strong experience supporting U.S. benefits administration processes within Workday
• Experience developing and supporting HR integrations including vendor and payroll integrations
• Experience with Jira, Confluence, and Agile delivery practices
• Strong analytical, troubleshooting, and communication skills
• Bachelor’s degree in Computer Science, Information Systems, or related field

• Workday integration technologies: EIB, Core Connectors, Workday Studio, Workday Web Services (SOAP/REST)
• Data formats and transformation: XML, XSD, XSLT, JSON, CSV, fixed-width files
• Programming and scripting: Java, Python, or similar languages used in integration development
• Secure data transfer: SFTP, encryption concepts, integration security and authentication
• Development practices: testing methodologies, error handling, logging, root-cause analysis

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Check us out on:www.riverbed.com@LifeAtRiverbed

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