Principal Systems Architect

At Engine, we’re transforming business travel into something personalized, rewarding, and simple. For too long, managing travel and spend has been overwhelming and fragmented — we’re here to change that. We believe the future of travel should be seamless and powered by technology that delights customers at every step. That’s why we’re building a platform that brings together corporate travel, a powerful charge card, and modern spend management in one place.

To make this vision real, we’re looking for exceptional, mission-driven people to help redefine how businesses manage and experience travel.

More than 20,000 companies already rely on Engine to support over 1 million travelers and billions in annual bookings each year. Cash flow positive with rapid growth, we pair exclusive Engine-only rates, industry-leading rewards, and intelligent automation to help businesses save money while delivering world-class personalization and convenience.

Backed by Telescope Partners, Blackstone, and Permira, Engine has been recognized as one of the fastest-growing travel and fintech platforms in North America, with honors including the Deloitte Fast 500 and Built In’s Best Places to Work.

As Principal Systems Architect for GTM & Business Systems at Engine, you'll own the end-to-end architecture of the platforms that power how we go to market — Salesforce, Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, and the integration fabric that connects them to Snowflake, our product stack, and our engineering systems. You're not maintaining someone else's setup. You're designing the blueprint, shipping production-grade automation, and setting the technical standard for how GTM systems operate at scale.

This is a senior individual contributor role. You architect, you build, and you ship. You partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount.

• 8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud. You've designed for governor limits, multi-cloud sharing, and complex sObject models, not just configured out of the box.
• Deep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — including workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records.
• Production experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync.
• Strong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design.
• Proven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design.

• You think in data models, event flows, and contracts — not screens. You design for downstream reporting, audit requirements, and cross-system consistency.
• Comfortable owning the full integration lifecycle: requirements, API review, sandbox, production deployment, observability, and post-launch optimization.
• Strong instincts on clicks vs. code, declarative vs. programmatic, Tray vs. Apex vs. Kafka — and the ability to defend each call with business and technical reasoning.

• You speak the language of Product and Engineering. You read PRDs, review code, comment in GitHub PRs, and hold your own in architecture reviews.
• Hands-on with version control, sandbox strategy, CI/CD for Salesforce (sfdx, scratch orgs, metadata deployments), and modern DevOps patterns.
• Familiar with event-driven patterns, message queues, and the realities of distributed systems — eventual consistency, retries, dead-letter queues, and the difference between at-least-once and exactly-once delivery.

• Action-biased. You ship, iterate, and don't wait for perfect specs.
• AI-driven builder — fluent with Claude Code, Cursor, MCP servers, and AgentForce. You use AI to accelerate time-to-production on integrations, reviews, and documentation.

• Tight, clear async writer — design decisions, blockers, and risk flags without being prompted.
• Shows up to syncs with recommendations, not status.
• Escalates early and with proposed solutions.
• Translates technical architecture into business impact language for Sales, RevOps, Marketing, and CX leadership.

• Experience with AgentForce, Data Cloud in production.
• Background building AI SDR, lead scoring, or account prioritization systems.
• Experience architecting call intelligence and conversational AI platforms (Attention, Gong, AWS Connect, Twilio)
• Previous experience as the bridge between Business Systems and Engineering at a high-growth, venture-backed company.
• Salesforce certifications (Platform Developer II, Application Architect, System Architect, or CTA-track).

• Full ownership of the GTM systems stack — no siloed scope, no waiting on another team to build what you need. You architect and ship.
• Direct partnership with Sales, RevOps, Product, and Engineering leadership who understand systems and value speed.
• A Business Systems team that rewards rigorous execution and proactive communication over process theater.
• You're joining at a pivotal moment. Engine is scaling rapidly, and the systems you build will directly shape how the company operates.

#LI-MH1

Applications for this role will be accepted through September 18th, 2026 or until the role is filled. We encourage you to apply early, as we may begin reviewing applications before the deadline.