Night Auditor

United States·Portlandmid

Night AuditorHospitality & Tourism

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Quick Summary

Key Responsibilities

Outlook Office (Excel, Word, Email) – experience with Opera is a plus. Understanding of auditing, balancing, and closing out accounts. Outstanding organizational and time management processes.

Technical Tools

Night AuditorHospitality & Tourism

Responsibilities

~1 min read

→Posts room charges and taxes to guest accounts.
→Processes guest charges voucher and credit card vouchers.
→Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
→Transfer charges and deposits to master accounts.
→Check to see that all charges are assigned to the appropriate departments.
→Follow End of Day / Night Audit Checklist.
→Exercise knowledge of emergency procedures and assists Overnight Manager during emergencies.
→Balance the day’s charges, making corrections as necessary.
→Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
→Understand and know how to perform check-in and check-out procedures.
→Responsible for courteous, efficient response at all times.

Outstanding communication skills.
Understanding of: Outlook Office (Excel, Word, Email) – experience with Opera is a plus.
Understanding of auditing, balancing, and closing out accounts.
Outstanding organizational and time management processes.
Must be knowledgeable of management company policies and property community policies.
Must be able to communicate effectively with others.
Maintain a high level of professionalism in all interactions/situations.
Maintain the required property uniform and always ensuring a professional appearance and attitude.

Requirements

~1 min read

1-2 years’ experience in customer service – hotel experience is a plus.
Proficient in Microsoft Office products (Word, Excel, PowerPoint, and Outlook)
Ability to lift and transport up to 10 pounds.
Must be willing to stand for 6-8 hours at a time.
Capacity to work varied shifts – including weekends and holidays.
Cash Handling experience a plus.
Ability to develop, plan, and implement short and long-range goals.

What We Offer

~1 min read

About The Press Hotel 

Magnificently reborn, The Press Hotel is proudly rooted in Portland’s past. The structure we call home was once the Gannett Building, the historic headquarters of the Portland Press Herald—the state’s largest newspaper. While the days of printing presses may be over, we continue to honor our history with thoughtful touches throughout the property. Under new ownership and management by EOS Hospitality, The Press begins its next edition.  

Onsite, we offer over 100 guest rooms with varying room types, a hyper-local full-service restaurant - Union, and our lobby cafe and bar - Inkwell, as well as meeting and event spaces ranging in size to accommodate corporate groups and social events.  

Visit us online at The Press Hotel and explore our parent company, EOS Hospitality for more information about the amazing ways we’re making a difference. 