Discharge and Assignment Document Administrator

Canada·TorontoFull Timemid

OtherAdministrator

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Quick Summary

Requirements Summary

EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc.

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OtherAdministrator

Join a Challenger

At EQB, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. And as the exclusive financial partner of Loblaw Companies Limited's PC Optimum™ loyalty program, we're woven into the daily lives of more than 18 million members across Canada.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

We can’t wait to get to know you!

The Work

The Discharge and Assignment Document Administrator will be responsible for ensuring accurate and timely discharging of Equitable Bank’s mortgage registrations by preparing and/or reviewing discharge documents. The incumbent must be familiar with various discharge and assignment documents for all provinces across Canada and have the ability to validate for accuracy. The incumbent must be comfortable reviewing and understanding Discharge Statements.

Prepare and/or review discharge documents for accuracy to submit to management for execution.

Have documents signed and distributed to the appropriate party .

Review weekly reports to identify residential and commercial loans requiring discharge documentation and prepare/distribute appropriately by line of business, on an individual loan basis.

Liaise with solicitors and financial institutions regarding discharges.

Reconcile discharge reports and keep other departmental reports updated as necessary.

Identify potential risks such as discrepancies in the documentation or payout funds received.

Understand and follow policies, guidelines, and procedures.

Conduct title searches using various provincial search engines.

Complete requests as assigned by management

Complete a diploma program in a related discipline or minimum of 2 years of in a related field.

In depth knowledge of discharge processes (internal and external) and provincial documents.

Meticulous attention to detail.

Ability to meet tight deadlines.

Ability to balance multiple high-risk priorities simultaneously.

Strong organization skills.

Superior interpersonal and communication skills – written and oral.

Excellent customer service skills.

Team oriented.

Problem solving skills.

Computer literate (MS Outlook, MS Word, MS Excel).

What we offer [For full-time permanent roles]

💰 Competitive discretionary bonus

✨ Market leading RRSP match program

🩺 Medical, dental, vision, life, and disability benefits

📝 Employee Share Purchase Plan

👶🏽 Maternity/Parental top-up while you care for your little one

🏝 Generous vacation policy and personal days

🖥 Virtual events to connect with your fellow colleagues

🎓 Professional development and comprehensive Career Development program

💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.