Water Delivery Administrator

Alpheus (a wholly owned subsidiary of the Anglian Water Group), specialise in providing innovative water and wastewater asset management services tailored for commercial and industrial clients. We are renowned for our advanced, commercially-focused solutions and our unwavering commitment to excellence.

Working in a fast-paced reactive environment, you will deliver high quality customer service and efficient business operations, for our key client. You will provide administration and organisational support to the Water Delivery Lead, and the wider Water Delivery Coordination team.

Accurately inputting, updating, and maintaining data across our systems, you will ensure smooth day-to-day operations for our customer and contracted partners.

This role is extremely busy and fast-paced and requires proven experience in working in a fast-moving environment with changing priorities.

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  Ensure contractor management policies are up to date and remain visible and auditable

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  Accurate entry, updating and maintenance of company data and records

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  Daily review, updates and reconciliation of electronic records with high levels of accuracy, including booking in drivers/vehicles and preparing data for invoicing

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  Verify and correct data to ensure completeness and compliance, including updating booking references and checking volumes/KMs of water

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  Prepare, maintain and file both electronic and hard copy documentation such as; driver paperwork, and results and certificates from the testing of water samples

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  Assist with general administration duties including, scheduling, filing, and internal correspondence, collaborating with colleagues across departments to collect and clarify information

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  Ensure data confidentiality and compliance with relevant data protection regulations, including assisting with processing new drivers

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  Ensure all requests and communication (emails, phone calls, Teams messages) are dealt with within agreed levels of service

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  Raise purchase orders for contractor work, and review and process invoices

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  Drive a culture of continuous improvement in Health & Safety, ensuring consistent standards are maintained

• Excellent written and verbal communications

• Excellent data handling skills

• MS Office expertise, with emphasis on Sharepoint and Excel

• Strong organisational and administrative skills

• Able to switch quickly between tasks and priorities

• Drive own workload and anticipate team’s needs

• Willing and able to offer optimal support to the local and wider team

• Personal private health care   

• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household 

• 25 days annual leave – rising with length of service and the ability to buy more  

• Life assurance (up to 8 x salary)  

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay 

• Bonus scheme    

• Flexible benefits and working culture to support your wellbeing and lifestyle.

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.