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Eqbank1mo ago

Manager, Operational Risk Management

Toronto · TorontoFull Timemid
OtherManager Operational Risk Management
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Quick Summary

Requirements Summary

the new initiative risk assessment (NIRA) and the Risk and Control Self-Assessment (RCSA) Evaluate and challenge Key Risk Indicator (KRI) reporting to validate accuracy and identify trends.

Technical Tools
OtherManager Operational Risk Management
Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. So, if you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow, and today we serve more than 800,000 customers across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $142 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Work

The Manager, Operational Risk Management supports the development and ongoing execution of a strong operational risk management program across Equitable Bank, and provides independent oversight and effective challenge (as the second line of defence) to ensure the Bank operates within its established operational risk appetite.

The Manager, Operational Risk Management role main objective is the advancement of operational risk management practices in support of regulatory requirement OSFI E21 guideline.  
 
Operational Risk Management 
  • Support the business activities related to implementation of various risk identification tools:  the new initiative risk assessment (NIRA) and the Risk and Control Self-Assessment (RCSA)
  • Evaluate and challenge Key Risk Indicator (KRI) reporting to validate accuracy and identify trends.
  • Lead the development, administration and maintenance of the Bank’s Governance, Risk Management and Compliance (GRC) tool (Resolver), identifying system led automation opportunities for current processes and promoting operational efficiencies.
  • Provide oversight to the business through assessments, ensuring remediation / action plans are appropriately addressed, monitored, reported and escalated, as necessary.
  • Oversee the management of the Operational Risk Event life-cycle
  • Responsible for providing effective independent oversight and challenge of the business operations and risk profile to ensure that risks have been appropriately identified and managed.
  • Provide guidance, oversight, review and effective challenge of Enterprise issue remediation until closure.
  • Provide recommendations on potential emerging risks and significant events which could have a material impact on the successful achievement of corporate objectives.
  • Assist with operational risk training programs and program awareness delivery.

  • Operational Risk Governance & Oversight
  • Contribute to reviews and updates to operational risk policies, guidelines and standards.
  • Create and maintain operational risk management guidelines, manuals and tools.
  •  
    Information Technology & Security Risk
  • Through oversight activities, ensure that technology issues are identified, remediated and reported to senior management within established monitoring and escalation parameters.

  • Business Advisory
  • Assist with oversight activities with business units to enhance the management of operational risk.
  •  
    Risk Reporting 
  • Support regularly scheduled and ad-hoc risk reporting and analytics to support senior management reporting.
  • Undergraduate degree in finance, economics, business administration or commerce complemented by a professional designation in finance or accounting.
  • 3-5 years of experience in an operational risk and/or information technology risk oversight role in a financial institution.
  • Risk Management certification such as, Canadian Risk Management Designation (CRM) would be considered an asset.
  • Demonstrated advanced technology proficiency, including expert-level Microsoft Office skills (Excel, PowerPoint, Word), Power BI data modeling and dashboard development, and the ability to leverage digital tools to enhance risk reporting, analytics, and operational efficiency
  • Advanced knowledge of risk management, compliance matters, and corporate governance in Canadian Financial Institution environment.
  • Strong analytical and quantitative skills and problem-solving abilities. Strong attention to detail.
  • Strong written and verbal communication skills coupled with meeting facilitation abilities and presentation skills.
  • Listing Details

    Posted
    March 12, 2026
    First seen
    March 26, 2026
    Last seen
    April 22, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    25%
    Scored at
    April 23, 2026

    Signal breakdown

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    Manager, Operational Risk Management