Regulatory Compliance Manager

Who we are 
Over the last 16 years, Equals Money has helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products. From travel money to transfers, currency hedging, to expense management, open-banking to card acquiring, we are focused on a single goal of making it easy for our customers to manage and move their money. 

As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service. We’re doing this by hiring exceptional people. Equals are looking to hire an experienced Senior Regulatory Compliance Manager to join their team in Chester/London. 

With our headquarters in London and teams in Brussels, Chester, Amsterdam and Los Angeles, the Equals Group operates a portfolio of successful and exciting business lines and brands - Equals Money, FairFX and CardOneMoney in the UK and now Equals Money Europe in Belgium. You will join a very close-knit, talented and supportive team from various backgrounds who believe that bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers.  

About the Role  

You are a regulatory compliance subject specialist and able to take responsibility for executing regulatory processes and monitoring compliance tasks to a high standard. You can spot opportunities for strengthening processes and controls and strive to implement and build systems and processes that support a strong compliance culture. You’re able to influence stakeholders to promote the compliance agenda and can motivate and inspire team members to perform to a high standard. You will support the Senior Regulatory Compliance Managers and the Head of Regulatory Compliance in the day-to-day execution of the compliance road map and own specific technical areas relevant to your experience. As a regulatory compliance professional, you will follow new developments and trends in the regulatory landscape impacting payments firms. You will work with business leaders to ensure a robust application of regulatory compliance controls, operating under the second line model of ‘advise, train and monitor’. 

Responsibilities  

The key responsibilities of the Regulatory Compliance Manager include: 

• Supporting the Senior Regulatory Compliance Managers and Head of Regulatory Compliance in the day-to-day execution of the compliance roadmap 

• Managing specific regulatory change projects as they arise 

• Providing independent 2nd line ‘review and challenge’ to Equals business units, adopting the ‘advise, train and monitor’ second line model 

• Supporting delivery and taking ownership of specific items on the Compliance Roadmap/Strategy, ensuring completion of tasks in line with deadlines and escalating any risks of non-completion  

• Providing high quality compliance advice to the business on all regulatory matters relevant to Equals businesses 

• Striving for quality in all outputs such as project documentation, reports, proposals and other assets and seeking feedback on these from the Senior Managers or Head of within the Regulatory Compliance team 

• Working closely with the other Group Risk and Compliance functions and senior management stakeholders 

• Developing training material in relation to policies owned by Compliance 

• Keeping up to date with regulatory change matters and supervisory themes 

• Seek to complete professional development activities wherever possible by attending forums, webinars and networking events 

• Supporting the identification and management of risks of non-compliance with regulatory requirements 

• Supporting, escalating and overseeing the identification and resolution of regulatory incidents as well as reporting relevant incidents to regulatory authorities 

• Act as a role model for more junior members of the compliance function 

• Promoting the adoption of a culture that prioritises good customer and regulatory outcomes in Risk and Compliance across the business 

• Liaising with external advisors and assurance providers 

• Embody at all times our values of 

• Be the customer 

• Succeed together 

• Go beyond  

• Make it happen 

Essential Skills 

• Understanding of UK regulatory frameworks, including the Payment Services 2017 (PSRs), Electronic Money Regulations (EMRs), AML/CTF requirements and GDPR an advantage. 

• Experience drafting and implementing compliance policies and procedures. 

• Strong analytical and problem-solving skills. 

• Excellent communication skills across all levels of stakeholders. 

• Ability to promote the compliance agenda and foster a robust compliance culture across the business. 

• Familiarity with working in a 3LOD model an advantage. 

• Meticulous attention to detail and organisational capabilities. 

• Relevant certifications (e.g. ICA, CAMS or similar compliance certifications) an advantage. 

• Minimum of 3 years’ experience in regulatory compliance within financial services, preferably in the payment services sector. 

• Demonstrated track record in working with regulatory bodies such as the FCA, HMRC is an advantage. 

Where possible we offer the opportunity to work flexibly and the opportunity to balance some remote working with time in the office collaborating, taking part in events and developing the social connections that make working with us rewarding. 

Equals strives to create a workplace where we can all be ourselves. We believe in inclusion, equality and the power of diversity, so you'll be encouraged to bring your unique perspectives and experiences, and help us understand what you need to do your best work.