Technical Lead

## Join our Team About this opportunity: As part of the Ericsson team, you'll play an integral role as an Integration Engineer working with our clients across enterprise systems, networks, and nodes. As a data-driven professional, you'll focus on preparing, implementing and executing test cases to verify the configuration and integration, upgrades, migrations and expansions of a node/network/system. Additionally, you'll be responsible for adhering to global and local Environmental and Occupational Health and Safety (E+OHS), data security, privacy protocols, and other group, legal and financial directives. What you will do: \- Assist in pre-sales processes with analytics, defining and proposing solutions and strategies for integration, ensuring an efficient commercial engagement. \- Define integration strategy in line with contracts to provide optimum customer value. \- Direct scope and quality, estimate costs and time, and plan activities. \- Prepare, collect and validate scripts and configurations before execution. \- Initiate and execute test cases, perform troubleshooting, take corrective actions or escalate issues in order to maintain the quality of service delivery. \- Conduct integration and migration tasks complying with process framework and contractual commitments. \- Guarantee that operating systems, hardware, software, licenses and configuration data are available in the correct format or version. \- Define and manage exit criteria and prepare handover documentation. \- Drive changes to process and methods related to integration activities to boost delivery efficiency and quality. The skills you bring: \- Consultative Skills. \- Change and Improvement Management. \- Automation. \- Troubleshooting skills. \- Process Management. \- Service Delivery Business Understanding. \- Service Improvement. \- Data Analytics. \- Artificial Intelligence (AI). \- Customer Insights. \- Presales. \- Ericsson Portfolio. \- Stakeholder Management.