Eve
Eve22d ago

Technical Support Engineer

United StatesUnited StatesRemotemid
OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomer
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Quick Summary

Key Responsibilities

Investigate AI Output Quality: When customers report issues with AI-generated legal documents, you investigate. You’ll use AI observability tooling to trace model inputs, outputs, and reasoning.

Requirements Summary

3+ years in a technical support, support engineering, or technical customer-facing role at a SaaS company Experience supporting AI-powered or ML-driven products,

Technical Tools
OtherTechnical Support EngineerCustomer SuccessTechnical SupportCustomer

Responsibilities

~1 min read

💰 Competitive Salary & Equity
💹 401(k) Program with Employer Matching
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚗 Commuter Benefits*
🧑‍💻 Autonomous Work Environment
🖥️ Workplace Setup Reimbursement
🏠 Telecomm Stipend
🏝 Flexible Time Off (FTO) + Holidays
🚀 Quarterly Team Gatherings
🥪 In office Perks*

*In office employees only

Eve Legal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation during the application process, reach out to your recruiter.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Listing Details

Posted
April 3, 2026
First seen
April 3, 2026
Last seen
April 26, 2026

Posting Health

Days active
23
Repost count
0
Trust Level
39%
Scored at
April 26, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
Eve
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Eve Legal provides innovative AI-driven solutions that optimize the case management process for plaintiff law firms, enhancing efficiency and revenue potential.

Employees
30
Founded
2023
Domain
eve.legal
View company profile
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EveTechnical Support Engineer