everbank
everbank~5h ago
New

Disputes Specialist

United StatesUnited States·JacksonvilleNormalmid
Other
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Quick Summary

Overview

Disputes SpecialistThe Disputes Specialist processes and attempts funds recovery for all disputed transactions received by the bank.

Technical Tools
Other

Responsibilities

~1 min read
  • →Investigates and gathers all relevant information to the claims brought forth.
  • →Proactively manages cases and ensures timely follow-up of matters.
  • →Uses dispute resolution to handle customer concerns and find solutions to issues.
  • →Provides solutions to client, branch, and banking inquiries, and escalates issues when necessary.
  • →Handles complex dispute reviews.
  • →Manages the team inbox and proper distribution of items received.

Requirements

~1 min read
  • 2+ years of experience in banking, financial services, or back-office operations.
  • Experience supporting Regulation E (Reg E) dispute, claims, fraud, or error-resolution processes within a banking or financial services environment.
  • Working knowledge of NACHA operating rules, ACH processing, and related regulatory requirements.
  • Strong written and verbal communication skills with demonstrated attention to detail and accuracy in a high-volume operational environment.
  • High School Preferred
  • Physical Requirements: Sedentary Work
  • No Experience Required; 2+ Years Preferred

Location & Eligibility

Where is the job
Jacksonville, United States
On-site at the office
Who can apply
US

Listing Details

First seen
September 25, 2026
Last seen
September 25, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
50%
Scored at
September 25, 2026

Signal breakdown

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everbankDisputes Specialist