Associate Director, Print & Card Fulfillment

About evermore

evermoreis a technology company that administers Smart Benefits to connect people to products and services they need, when they need them, so they can live healthier lives. We partner with payers and retailers to deliver expansive benefits for things like healthy foods, OTC medications, or transportation. evermore is reinventing benefits administration so that everyone benefits with more value for each and better outcomes for all. evermore is a Series B stage company, backed by leading investors including General Catalyst, Define Ventures, Lightspeed Venture Partners, Pinegrove Capital Partners, and Qiming Venture Partners. 

evermore is looking for a seasoned industry professional to scale our Print and Card Fulfillment operations. As Associate Director of Print and Card Fulfillment, you will be responsible for the full lifecycle of mailed member communications and benefit card delivery — from material customization strategy and vendor supply chain to operational infrastructure and continuous innovation. You will define how evermore fulfills benefit cards cost-efficiently and at scale. 

This is a high-impact, cross-functional leadership role sitting at the intersection of operations, product, finance, and member experience. You will inherit an existing foundation of vendor relationships and workflows and will be expected to elevate both significantly to meet the pace of growth at evermore. This year's roadmap is ambitious: you will lead negotiations of card personalization and fulfilment contracts, build operational redundancy through supplier onboarding, establish real-time production monitoring and alerting, and drive a fast, error-free material creation process — all while ensuring flawless card fulfillment for a growing book of health plan and other clients. 

• →Travel may be required from time to time as part of the role, for company events and business needs
  
• →evermore is a remote-first, distributed workforce. Candidates should be comfortable with, and equipped to work within, a distributed remote team, including having reliable internet access and basic home office equipment. evermore will provide a work laptop, and mouse/keyboard upon request   
• →Legal authorization to work in the US is required. At this time, evermore will not consider candidates who need sponsorship, now or in the future 
• →All offers for employment are contingent upon successful completion of a background check 

evermore is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQIA+ – proudly embracing diversity in all its manifestations. Applicants requiring reasonable accommodation for the application and/or interview process should notify a representative of the People Operations Team via Careers@sodahealth.com. 

evermore participates in E-Verify, the federal program for electronic verification of employment eligibility. 

To all recruitment agencies: evermore does not accept agency resumes, please do not forward them to any evermore employees.