Shipping Receiving Lead

The Shipping & Receiving Lead oversees daily shipping and receiving activities at the Bonita Springs location. This is a hands-on position responsible for coordinating priorities, processing materials and shipments, completing transactions in M2M, maintaining accurate records, and providing daily guidance and training to the shipping and receiving team.

• →Coordinate daily shipping and receiving priorities based on customer needs, production schedules, critical materials, and carrier pickup times.
• →Provide daily work direction, training, and support to shipping and receiving employees.
• →Prepare outgoing shipments, including picking, packing, labeling, packing slips, and shipping documents.
• →Schedule pickups and deliveries with UPS, FedEx, freight carriers, local delivery services, customers, and vendors.
• →Complete and verify all shipping transactions in M2M when materials are shipped.
• →Receive incoming production and non-inventory materials.
• →Confirm the supplier, purchase order, part number, quantity, lot or serial number, packing slip, and condition of received materials.
• →Complete receiving transactions on the correct purchase order line in M2M.
• →Direct received materials to inventory, inspection, production, hold, or staging areas.
• →Receive and process returned materials, including RMAs and outside-processing returns.
• →Make sure physical shipments and receipts match the information entered in M2M.
• →Investigate and help resolve missing, incorrect, or unposted transactions.
• →Monitor materials on the dock, in inspection, in staging, or waiting to ship.
• →Maintain accurate shipping, receiving, and traceability records.
• →Maintain shipping supplies and request additional supplies when needed.
• →Assist with cycle counts and inventory investigations involving shipping, receiving, or staging areas.
• →Work with Planning, Purchasing, Customer Service, Quality, Operations, Warehouse, and other departments to resolve issues.
• →Keep the work area clean, safe, and organized.
• →Follow all company policies, safety procedures, work instructions, and quality requirements.
• →Perform other duties as assigned.

• →Make sure employees complete M2M transactions when the physical shipment or receipt occurs.
• →Do not allow workarounds that cause differences between physical inventory and M2M.
• →Escalate purchase order, sales order, part number, quantity, lot, serial number, location, or system problems.
• →Confirm that important shipping and receiving tasks are completed each day.
• →Notify management before a delay affects a customer or production commitment.
• →Train employees so there is backup coverage for both shipping and receiving duties.

• Three to five years of shipping, receiving, warehouse, inventory control, materials, or related manufacturing experience.
• Previous experience leading, training, or providing daily direction to employees.
• Experience using an ERP system for shipping, receiving, inventory, and material transactions.
• M2M or similar manufacturing ERP experience is preferred.
• Experience with inventory counts, reconciliation, and resolving discrepancies.
• Experience using UPS, FedEx, freight-carrier, and other shipping programs.
• Knowledge of purchase orders, packing slips, sales orders, inventory locations, and lot or serial-number tracking.
• Experience in a regulated manufacturing environment is preferred.
• Basic Microsoft Excel skills.
• Strong attention to detail, organization, communication, and problem-solving skills.
• Ability to work independently and support the daily work of others.

• Work is performed in a manufacturing, warehouse, dock, and office environment.
• The position regularly requires standing, walking, sitting, reaching, bending, twisting, and handling materials or equipment.
• Must be able to lift and move up to 50 pounds.
• Must be able to sit or stand for extended periods depending on shift requirements.
• The position may involve moderate noise, moving equipment, fumes, airborne particles, or manufacturing chemicals.
• Reasonable accommodations may be provided to qualified individuals with disabilities.

• Associate degree in Supply Chain, Logistics, Operations, Business, or a related field; bachelor’s degree preferred.
• A high school diploma or equivalent with at least five years of related experience and team-lead responsibilities may be considered instead of a degree.
• Forklift certification is required or must be obtained within the company’s qualification period.
• Experience using forklifts, pallet jacks, hand trucks, and standard shipping equipment.