Enrollment Coordinator

We are looking for an Enrollment Coordinator to join our team at Excel Driver Services. The Enrollment Coordinator is responsible for facilitating the selection and enrollment of student applicants for school admission/enrollment and assisting the Operations Director by providing day-to-day administration of basic office and school operations. Essential day-today job responsibilities include:

• Receiving in-bound inquiries and conducting outbound phone calls and emails to prospective students utilizing the company approved guidelines and
  scheduling appointments with prospective students.
• Answering all calls at the front desk and transferring accordingly.
• Assessing and interviewing prospective students to determine their needs and goals. (face to face or virtual)
• Developing referrals and personal leads.
• Conducting tours of the campus facilities, communicating features and benefits related to prospective student interest and program offerings allowing prospective students to make an informed decision.
• Following up on all inquiries that fail to schedule an interview or fail to show for an interview.
• Enrolling students who meet eligibility requirements, completing all required forms for enrollment and class start.
• Developing and implementing a plan to follow up on those who enroll to confirm they start on their scheduled start date, that all admission paperwork and requirements are completed.
• Meeting or exceeding enrollment objectives.
• Prepare and compile all documents in student file for the first day of class.
• Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures, including but not limited to those related to student enrollment.
• Discussing payment options with prospective students.
  
  
• Provide employer and placement information to students and accurately record in Student Management System.
• Update and complete student transcripts and prepare graduation certificates.
• Accounts Receivables/Payables:
  • Prepare invoices for students, agencies, and employers.
  • Process receipt of checks, cash, and credit card charges.
  • General management/reporting of accounts payable invoices.
    
    

***High School Diploma or GED required.

• Prior post-secondary admissions experience; sales background preferred.
• Proficiency with Microsoft Office Suite: Word, Excel, Outlook.
• Working knowledge of office equipment.
• Excellent communication and interpersonal skills, including problem solving and conflict resolution.