Logistics Coordinator (Mandarin/Cantonese Speaking)

About the Company
Export Packers Company Limited is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario.

Role Summary
We are seeking a highly organized and detail-oriented Logistics Coordinator to manage transportation logistics, coordinate shipments, and maintain accurate documentation. This role involves handling global freight operations, including ocean, ground, and intermodal transport, and ensuring compliance with regulatory and customer requirements. The ideal candidate has experience in logistics, transportation, or supply chain management, along with strong problem-solving and communication skills.

Responsibilities

• Coordinate and manage shipments from suppliers to customers, ensuring timely and cost-effective delivery.
• Prepare and proof export documentation, including invoices, certificates of origin, packing lists, customs forms, and loading instructions.
• Monitor and track shipments, providing daily updates on truck locations, reefer temperatures, and border crossings.
• Review and process supplier and freight invoices, ensuring accuracy and timely entry into the system.
• Maintain internal shipping logs and update shipment status using Excel and other tracking systems.
• Organize and manage logistics documentation, ensuring all records (physical and electronic) are properly maintained.
• Negotiate rates and manage relationships with carriers, brokers, and third-party logistics (3PL) providers.
• Ensure compliance with government regulations for domestic, cross-border, and international shipments.
• Communicate professionally with vendors, customers, shipping lines, and freight forwarders via email and phone.
• Support internal teams, including trading, finance, and operations, with logistics-related inquiries.
• Resolve transportation and delivery issues, taking corrective action to minimize disruptions.
• Other duties as assigned.

Qualifications/Skills

• 2+ years of experience in logistics, transportation, or supply chain management.
• Degree or diploma in Business, Supply Chain, International Transportation & Customs, or a related field.
• Experience with importing goods via ocean freight.
• Mandarin or Cantonese strongly preferred.
• Strong attention to detail and organizational skills to manage multiple shipments and documentation requirements.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with logistics tracking systems.
• Excellent written and verbal communication skills, with the ability to interact effectively with customers, suppliers, and carriers.
• Strong negotiation skills with experience securing rates and managing vendor relationships.
• Ability to work under pressure and meet tight deadlines in a fast-paced environment.
• Self-motivated team player with a proactive approach to problem-solving.
• This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment.

Benefits

• Hybrid – 1 day work from home per week
• Summer hours
• Competitive vacation and Personal day policy
• Employee Discounts on consumables
• Employee Assistance Program
• Company Paid Benefits
• RRSP Match Program

The annual base salary for this role is expected to fall between $60,000 and $80,000.

This is an existing vacancy.

Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws. 

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department.

Please note: A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process. This will be facilitated by our team, with full details provided during the selection process.