Insurance Customer Service

United StatesNormalmid

OtherCustomer Service

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

This employee works the company's Insurance Eligibility Queue, which identifies when a patient's insurance has termed, as well as any issues with insurance.

Technical Tools

OtherCustomer Service

This employee works the company's Insurance Eligibility Queue, which identifies when a patient's insurance has termed, as well as any issues with insurance.

Works to ensure that the patient's health care benefits cover the required DME equipment
Required to contact a patient's insurance company to verify coverage levels, deductibles, and out of pocked expenses for DME coverage
Working directly with our patients may be required
excellent customer service is a must
Enter data in an accurate manner
Update patient benefit information in the insurance system and verify the existing information is accurate
Requires the specialist to spend extensive amounts of time on the phone with insurance companies and/or patients

Prior experience working with insurance companies preferred
Extensive knowledge of different types of coverage and policies
Excellent multitasking skills
Must be detail-oriented and organized to maintain accurate patient insurance records
Must have the ability to focus and work quickly
Must work well with others

Education and Experience: