Fampay4mo ago

Senior Technical Program Manager

India·BangaloreFull Timesenior

OtherTechnical Program ManagerProgram ManagerProject & Program Management

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Quick Summary

Overview

About Fam (previously FamPay) Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard.

Technical Tools

anthropicdistributed-systemsfintechproject-managementroadmap-planningstakeholder-managementsystem-design

About Fam (previously FamPay)

Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life.

We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey.

Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors.

About this role

As a Senior Technical Program Manager at Fam, you will own and drive complex, cross-functional programs that sit at the intersection of product, engineering, risk, compliance, and business. You will play a critical role in scaling Fam’s fintech platform by delivering high-impact initiatives end-to-end—right from problem definition and roadmap planning to execution and launch. This role is delivery-centric, deeply technical, and highly collaborative. You will work closely with senior engineering leaders, product managers, and business stakeholders to ship reliable, secure, and scalable fintech products while continuously improving speed, cost efficiency, and operational excellence.

Program Ownership & Delivery- Own end-to-end delivery of large, cross-functional programs across product, engineering, risk, compliance, operations, and external partners. Drive program planning, roadmap definition, dependency management, execution tracking, and launch readiness. Ensure programs are delivered on time, within scope, and aligned to business priorities.

Strategic & Business Impact- Lead strategic initiatives focused on reducing time-to-market, improving platform scalability, and optimizing cost across engineering and operations. Partner with leadership to prioritize initiatives based on business objectives, regulatory needs, and customer impact. Balance tactical execution with long-term platform and architectural thinking.

Technical Leadership- Act as a technical problem solver, unblocking teams by driving consensus, identifying innovative solutions, and making sound trade-off decisions. Work closely with engineering teams on system design, architecture reviews, and technical execution. Translate business and regulatory requirements into clear technical plans.

Stakeholder Management- Collaborate with senior business and engineering leadership to define program goals, success metrics, and execution plans. Provide clear, data-driven program updates to leadership, highlighting risks, dependencies, and mitigation strategies. Coordinate across multiple teams to ensure alignment and smooth releases.

Process & Execution Excellence - Define and improve program management processes, release mechanisms, and execution frameworks as FamPay scales. Own risk management, issue tracking, change management, and post-launch retrospectives. Drive a strong culture of accountability, transparency, and execution rigor.

7+ years of experience working directly with software engineering teams.

5+ years of experience in technical program or product management roles.

5+ years of experience managing complex technical programs end-to-end.

Prior experience in fintech, payments, banking, or other regulated consumer tech platforms.

Proven experience driving programs across cross-functional teams and coordinating multiple releases.

Experience owning and driving roadmap strategy and execution.

Strong experience in project management disciplines including scope, schedule, budget, quality, risk, and critical path management.

Experience building scalable and sustainable execution processes in high-growth environments.

Experience defining and tracking KPIs / SLAs and reporting program health to senior leadership.

Actively leverages AI in engineering and program workflows and is familiar with tools beyond just GPT/Claude

Solid technical depth across distributed systems, APIs, data platforms, or cloud-native architectures.

Experience in high-growth startups with a clear roll up your sleeves mindset

Comfort operating in ambiguous problem spaces, bringing structure from first principles.

High-impact fintech initiatives delivered predictably and at scale.

Faster launches with improved engineering efficiency and lower operational risk.

Strong alignment between product vision, engineering execution, and business outcomes.

Engineering teams enabled to move fast without compromising on quality, security, or compliance.

Shape how Fam builds, ships, and scales mission-critical systems.

Perks That Go Beyond the Paycheck

• Relocation assistance to make your move seamless.

• Free office meals (lunch & dinner).

• Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more.

• Salary advance and loan policies for any financial help.

• Quarterly rewards and recognition programs, and a referral program with great incentives.

• Access the latest gadgets and tools.

• Comprehensive health insurance for you and your family, mental health support.

• Tax benefits with options like food coupons, phone allowances, car/device leasing.

• Retirement perks like PF contribution, leave encashment and gratuity.

Here’s all the tea on FamApp ☕️

FamApp focuses on financial inclusion of the next generation by providing UPI & card payments to everyone above 11 years old. Our flagship Spending Account, FamX, seamlessly integrates UPI and card payments, enabling users to manage, save, and learn about their finances effortlessly.

Revolutionizing Payments and FinTech

FamApp has enabled 10 million+ users to make UPI and card payments across India, removing the inconvenience of carrying cash everywhere. Users get to customise their FamX card with doodles, which lets them add a personal touch to their payments.

Trusted by leading investors

We’re proud to be supported by renowned investors like Elevation Capital, Y-Combinator, Peak XV (formerly Sequoia Capital India), Venture Highway, Global Founder’s Capital, and esteemed angels Kunal Shah and Amrish Rao.

Join Our Dynamic Team

At Fam, our people-first approach is reflected in our generous leave policies, flexible work schedules, comprehensive health benefits, and free mental health sessions. We don’t mean to brag, but we promise you’ll be surrounded by some of the most fun, talented and passionate people in the startup space.

Want to see what makes life at Fam so awesome? Check out our shenanigans at @lifeatfam 😛