Senior Product Designer

As a senior member of the Product Design team, you will help us redefine what’s possible with the way the world experiences the internet. You will focus on translating complex business problems into highly-intuitive design solutions and act as the user advocate throughout the product development life cycle. You will drive design strategy for our products, working closely with Product Management, UX Research, Engineering, and Client Services to bring world-class experiences to Fastly customers. You possess a strong passion for understanding users and building products that empower them to build fast, secure applications.

• →You’ll partner with Product Management and UX Research to identify and ideate on design solutions to meet customer expectations and business requirements. Translate design solutions into navigation flows, wireframes, visual designs, and interactive prototypes. Continuously iterate over designs to improve the user experience.
• →You’ll partner with Engineers closely to evaluate design alternatives, ensure that solutions are technically feasible and reuse established interaction patterns and UI components when appropriate.
• →You’ll plan and conduct user research, including: usability testing, contextual interviews, task analysis and surveys. Share findings from research in a presentation setting.
• →You’ll improve upon the design system, making recommendations for new patterns and standardized practice.
• →You’ll stay at the forefront of advances in tools and processes in the design community and recommend improvements to Fastly processes.
• →You’ll provide mentorship and design guidance for other product design team members.
• →You’ll lead workshops with Product, UX Research, Client Services, and Engineering teams in design thinking, customer journey mapping exercises, and other brainstorming sessions.

• You have 7+ years experience designing workflows and interfaces for enterprise web applications or equivalent.
• You have a strong design portfolio of work with a proven track record of creating end-to-end design solutions and creating intuitive interfaces for customers.
• You are an effective communicator and problem solver who can present user research and design solutions in company-wide meetings.
• You are skilled at explaining your design intentions to cross-functional teams and incorporating their feedback to improve your work.
• You have experience with user research methodologies and usability testing tools, including but not limited to collecting design feedback from customers or customer proxies.
• You have expert proficiency with Figma, Adobe CC, Claude Code, or similar design and prototyping tools.

• Experience working with SaaS enterprise software for technical users
• Experience designing for WCAG accessibility standards
• Experience writing HTML/CSS/Javascript code by hand

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. 

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