Director of IT - Schaumburg, IL
Quick Summary
Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster Fictiv exists to help product innovators create. Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India,…
IT Operations & Service Delivery Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported Establish and maintain service-level expectations and support workflows Build a unified IT…
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
Responsibilities
~1 min readEstablish and maintain service-level expectations and support workflows
Build a unified IT support model across both legacy organizations
Proactively monitor system health and resolve issues before they impact users
Define and manage incident response processes, including severity levels, escalation paths, and communication protocols
You will take ownership of the remaining integration work, including:
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Identity consolidation into Microsoft Entra ID
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Migration from Google Workspace to Microsoft 365
Domain consolidation and rebranding support
You will be accountable for timeline, execution quality, and business continuity throughout this process.
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Own and operate the Entra ID environment, including conditional access, MFA, administrative units, and dynamic groups
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Maintain SSO and SCIM provisioning across SaaS platforms
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Lead migration of applications from Okta to Entra ID
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Conduct access reviews and enforce least-privilege principles
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Manage Microsoft Intune across macOS, iOS, and Windows devices
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Own device compliance policies, configuration profiles, and application deployment
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Maintain Apple Business Manager integration and lifecycle management
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Standardize device configurations across the combined environment
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Own CrowdStrike Falcon, including prevention policies, host groups, workflows, and incident response
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Operate and mature a next-generation SIEM, including:
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Data ingestion and connector configuration
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Detection rule development and tuning
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Threat hunting and reporting workflows
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Oversee integration between endpoint telemetry and SIEM
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Manage incident response processes and third-party SOC relationships
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Help define the long-term security operations strategy
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Administer Slack Enterprise Grid, including workspace structure, integrations, and retention policies
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Manage Teams and/or Zoom for internal and external collaboration
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Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)
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Maintain limited Google Workspace environments where required
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Lead and develop a global IT team, establishing unified processes and operating rhythms
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Build a collaborative culture across both legacy organizations
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Identify skill gaps and hiring needs as the environment stabilizes
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Mentor team members and develop future leaders
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Foster a service-oriented mindset focused on responsiveness and follow-through
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Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others
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Manage and optimize the IT budget, including license rationalization and cost control
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Lead contract negotiations and renewals
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Provide visibility into IT spend and cost drivers
Requirements
~1 min readProven experience with M&A, integration, or environment consolidation
Track record of balancing hands-on work with leadership responsibilities
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Service-first mindset with a focus on enabling business productivity
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Hands-on approach to both technical and operational challenges
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Ability to navigate ambiguity and drive progress
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Strong communication skills with technical and non-technical stakeholders
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Willingness to engage in both strategic and day-to-day work
What We Offer
~1 min read-
Location: Onsite in Schaumburg, IL
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Travel: Up to 10% globally
This position plays a central role in completing a critical integration and establishing a long-term IT function that supports the organization at scale. You will have direct influence on systems, processes, and team structure that impact the entire business.
We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Location & Eligibility
Listing Details
- Posted
- April 16, 2026
- First seen
- April 16, 2026
- Last seen
- June 23, 2026
Posting Health
- Days active
- 67
- Repost count
- 0
- Trust Level
- 42%
- Scored at
- June 23, 2026
Signal breakdown

Fictiv makes it faster, easier, and more efficient to source the custom-manufactured parts you need, precisely when and how you need them.
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