Director of Operations

Tx-Houston-executive

OtherDirector Of Operations

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Quick Summary

Key Responsibilities

Lead, mentor, and develop 5+ General Managers and their teams Ensure operational excellence across all locations Drive sales growth, traffic,

Technical Tools

OtherDirector Of Operations

Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Director of Operations – Firehouse Subs (Houston, TX)

Lead. Inspire. Grow. Make an Impact.

Firehouse Subs is seeking an experienced, people-focused Director of Operations to oversee approximately 5 high-performing locations across the Houston area. If you’re a passionate leader who loves developing teams, driving strong operations, and creating an outstanding guest experience, this is an opportunity to grow your career with a brand that values heart, hustle, and community.

What You’ll Do

As our Director of Operations, you’ll be the driving force behind your market’s success. You will:

Lead, mentor, and develop 5+ General Managers and their teams
Ensure operational excellence across all locations
Drive sales growth, traffic, and profitability
Deliver top-tier guest service and uphold brand standards
Optimize labor, food cost, scheduling, and inventory management
Implement company initiatives and execute training programs
Foster a positive culture that supports engagement, retention, and high performance
Analyze performance metrics and create action plans for continuous improvement
Support new store openings, remodels, and ongoing brand development

What We’re Looking For

2+ years of multi-unit restaurant leadership experience (QSR or Fast Casual preferred)
Strong ability to coach, motivate, and hold teams accountable
Proven track record of improving operations and achieving sales goals
Excellent communication, leadership, and problem-solving skills
A hands-on, people-first management style
Ability to travel between Houston-area stores regularly
Valid driver’s license and reliable transportation

Why You’ll Love Working With Us