Manager, Network and Infrastructure

France·BordeauxHybridmid

OtherInfrastructure

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Quick Summary

Key Responsibilities

Day-to-day operational leadership for the Portugal-based Platform Engineering & Infrastructure team. Cross-Domain Coordination: Coordination and execution across compute, storage, virtualization,

Technical Tools

OtherInfrastructure

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is seeking a Platform Engineering & Infrastructure Manager based in Porto, Portugal to support the operations, reliability, and modernization of its private cloud and platform engineering environment. This role sits at the center of local engineering leadership across compute, storage, virtualization, Kubernetes, and platform services, while helping drive engineering maturity across globally distributed infrastructure teams.

This role is well suited for a technical manager with hands-on experience building and operating modern infrastructure and platform engineering environments. The right candidate brings solid platform engineering depth alongside strong communication, operational leadership, and team coordination skills to maintain stability, improve engineering practices, and support ongoing modernization initiatives.

The environment includes private cloud infrastructure built on OpenStack and Kubernetes, shared platform services, Infrastructure as Code, CI/CD tooling, observability platforms, and AI compute capabilities supporting mission-critical engineering workloads.

This is a hands-on operational leadership role. The right candidate will stay close to production operations, escalations, team execution, and platform reliability while building an engineering culture where accountability and operational discipline are the norm.

Responsibilities

~1 min read

→Five9 Shares
→Bonus Scheme
→10% Flexi Benefit
→Meal Allowance
→Medical Insurance
→Life Insurance
→25 day Annual Leave + Public Holidays

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.