10d ago

Sr Supervisor, Payroll

PhilippinesPhilippines·ManilaHybridsenior
OtherSupervisor
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Quick Summary

Key Responsibilities

Manage, review, and approve regular and off-cycle payroll to ensure timely and accurate processing of salaries, benefits, and deductions.

Technical Tools
OtherSupervisor

Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. 

Responsibilities

~1 min read
  • End-to-End Processing: Manage, review, and approve regular and off-cycle payroll to ensure timely and accurate processing of salaries, benefits, and deductions. 
  • Partner with external payroll service providers and local compliance agencies to ensure seamless operations and resolve any escalated issues. 
  • Statutory Remittances & Tax Filing: Oversee the calculation, deduction, and timely filing and payment of local payroll taxes and statutory contributions (such as withholding taxes, social security, Pag-IBIG, and health benefits) 
  • Direct and review balance sheet reconciliations, payroll bank account statements, and unreleased payroll. 
  • Review payroll data and ensure accuracy of journal entries posted to the General Ledger, ensuring synchronization between payroll and accounting records. 
  • Manage month-end close processes for all payroll-related expenses, including tracking and recording of accruals, variances, and department allocations. 
  • Team Supervision: Guide, train, and mentor Sr. Payroll Analysts and Staff by assigning tasks and reviewing their work to ensure maintain operational efficiency. 
  • Ensure adherence to internal company policies, internal controls, and accounting standards, serving as the primary point of contact for both external and internal payroll-related audits.
  • Evaluate current workflows, lead system upgrades or migrations, and propose automated solutions to streamline processes.

 

Requirements

~1 min read
  • Must be a CPA
  • Amenability to work full onsite for the entire probationary period (6 months)
  • Hybrid work arrangement after regularization
  • A minimum of 5 years related work experience in payroll processing and general ledger functions, with at least 2 years in leadership or supervisory role.
  • Experience with computerized accounting systems (preferably NetSuite), timekeeping software; and payroll systems.
  • Advanced proficiency in Excel includes Pivot Tables, VLOOKUPs/XLOOKUPs, and complex logical formulas.
  • Knowledge of government-mandated payroll regulations (DOLE, BIR, SSS, PHIC, and HDMF) and applicable PEZA requirements
  • Strong communication skills

What We Offer

~1 min read
✓Company stocks
✓Annual merit increase based on performance
✓15% night shift differential pay
✓Paid Leave with Cash Conversion
✓HMO with free dependents
✓Retirement Plan
✓Life Insurance
✓While on work from home setup: Internet and meal allowance are provided
✓Employee Assistance Program for mental and social well-being
✓Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women)

Location & Eligibility

Where is the job
Manila, Philippines
Hybrid — some on-site time required
Who can apply
Open to applicants worldwide

Listing Details

Posted
September 25, 2026
First seen
September 25, 2026
Last seen
October 5, 2026

Posting Health

Days active
9
Repost count
0
Trust Level
47%
Scored at
October 5, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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Sr Supervisor, Payroll