fleetworks
fleetworks1mo ago
New

Senior Customer Success Manager

Chicagofull-timesenior
Customer Success ManagerCustomer
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Quick Summary

Overview

Every year, companies spend over a trillion dollars moving freight across the U.S. — but the system for matching trucks with jobs is still slow, manual, and fragmented. FleetWorks is fixing that.

Key Responsibilities

Manage the full customer lifecycle, acting as the primary owner from pilot kickoff through implementation, adoption, and renewal.

Technical Tools
b2bcustomer-success

We’re building voice agents that transform the chaotic freight booking process into a modern, intelligent marketplace. Our agents replace the endless phone calls, texts, and emails and match truckers who want to get paid with loads that need to be moved.

As the second member of the customer success team, you will be a true owner of your work, managing our most critical relationships and defining the customer success motion from the ground up.

Responsibilities

~1 min read

Requirements

~1 min read

Requirements

~1 min read
  • 45 minute intro call, what you’ve worked on that you’re proud of, your goals and motivations and to figure out how that might fit in with what we’re working on at FleetWorks.

What We Offer

~1 min read
Top tier cash and equity compensation—we aim to be above 75th %ile for companies in San Francisco who have raised a similar amount of cash.
Competitive medical, dental, and vision benefits.
Fully covered lunches and dinners.
The opportunity to learn quickly, grow fast, and be rewarded for your contributions.

Location & Eligibility

Where is the job
Chicago
On-site at the office
Who can apply
Same as job location

Listing Details

Posted
March 26, 2026
First seen
May 6, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
14%
Scored at
May 6, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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fleetworksSenior Customer Success Manager