Digital Senior Account Manager - Award Winning Global Communications Agency

We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years.

We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process. 

Our dedicated team of digital specialists understand how to connect the values of brands and organisations with the values of their online audiences to create real passion, authentic exchange and - what matters most – build meaningful relationships. They seamlessly integrate specialist skills to deliver innovative, award-winning programmes that drive engagement and generate results for our clients.

• Integrated account work: You’ll work on genuinely integrated accounts where digital sits at the centre of the work, collaborating closely with strategy, creative, corporate affairs, health and social teams across the agency.
• Campaign delivery and digital innovation: You’ll play a key role in shaping and delivering digital campaigns for major global brands, spanning social content, influencer activity, paid, reporting and digital innovation projects
• Client management and global coordination: you’ll build strong client relationships and help lead day-to-day account management across complex international programmes across sectors such as healthcare, finance, energy, FMCG and professional services
• High-profile global campaigns: you’ll have the opportunity to support major global campaigns and integrated workstreams, where you’ll contribute with ideas, shape approaches and push digital thinking forward
• Cross-network collaboration: You’ll be part of a collaborative digital team working across the Omnicom network
• Learning & development: You’ll continue developing your expertise across both digital communications, with structured training, mentoring and opportunities to broaden your experience across platforms and disciplines
• Culture & progression: you’ll join a team that values curiosity, initiative and fresh thinking, where you’ll be encouraged to contribute proactively and help drive digital growth across accounts

• Leading the end-to-end delivery of social and digital campaigns across multiple channels, making sure everything goes live smoothly and to a high standard.
• Working closely with planners and creatives to shape digital tactics and integrated comms strategies, keeping a clear eye on the client's commercial goals throughout.
• Owning the day-to-day campaign mechanics, from managing timelines and project admin to keeping internal stakeholders and clients aligned.
• Producing high-quality digital content and performance analysis, turning data into clear, actionable recommendations for clients.
• Building trusted day-to-day relationships with clients, managing expectations with confidence and keeping them engaged and excited about the work.
• Spotting organic growth opportunities across accounts and contributing to RFP and pitch responses.
• Supporting and mentor junior team members, helping them build their skills across live projects and campaigns.

• A digitally fluent communicator with a genuine passion for digital and social media excellence, and experience in digital communications, ideally with some exposure to healthcare.
• Experience in digital and social media strategy and execution within a PR, marketing or agency environment.
• Experience working across a range of audiences, from C-Suite and senior business decision-makers to healthcare professionals, and across a variety of channels including social media, paid and HCP specialist platforms.
• A proven track record of managing multichannel campaigns from conception through to execution.
• Experience working with healthcare organisations would be a big plus but isn’t essential.
• Understand the importance of paid media as part of a successful integrated campaign.
• Experience with digital and social media management and measurement platforms including at least some of the following: Facebook, X, LinkedIn, Instagram and Google Analytics

If this sounds like you, we'd love to hear from you!