Destination Manager

Scott Dunn is an award-winning luxury tour operator creating tailor-made vacations to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-vacation evaluations. 

The Destination Manager will develop and maintain destinations in line with Scott Dunn destination development strategy and support the Head of Product and the wider Sales & Product team in the overall maintenance of product content, identifying new product opportunities and keeping Scott Dunn up to date with current market trends. The main focus will be across our Africa & Middle East product but there will be opportunity to oversee other destinations depending on business needs. Working successfully with both sales and marketing, the candidate will ensure up-to-date and accurate product information is accessible for the business to maximise sales and revenue opportunities and enhance the overall client experience. This is an autonomous role requiring strong commercial awareness, high attention to detail, flexibility, and a creative flair.  
 
Responsibilities 

• Ownership and destination specialism of certain geographical regions across multiple source markets.  
• Input into Scott Dunn product strategy and driving projects to deadline  
• Commercial negotiations and ground-handler tenders  
• Delivering destination product overhauls to deadline  
• Drive new campaign ideas and website development  
• Demonstrate product innovation to help drive your destinations further.  
• Planning fam trips and ensuring that each trip delivers maximum benefit to the business  
• Managing relationships, leading key supplier meetings and representing Scott Dunn at tradeshows  
• Supporting the sales teams  
• Proactively identify sales team training requirements, building a bank of tools and resources  
• Maintaining accuracy and relevance of content within the product database  
• Effective communication with product, sales, and marketing team and the wider business  
• Creatively writing new and existing product copy  

All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

• →In the know - Start by listening. We take the time to understand our guests’ and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make. 
• →In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
• →Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun.

We aim to find someone who would be office based in our London, Hammersmith office.

You do not need to meet all the requirements to apply for a position at Scott Dunn. Should this role be of interest to you we would welcome your application. 

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