Flight Centre Careers Job Listings~1d ago

New

RPA Business Analyst

India·Noidamid

Business AnalystData & AI

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

Hello, FCM part of FCTG is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local…

Technical Tools

confluencejiraagilemachine-learningstakeholder-management

What We Offer

~1 min read

We are looking for an experienced Senior Business Analyst with expertise in UiPath to join our Digital Center of Excellence (COE). The ideal candidate willhave strong experience in process analysis, automation strategy, and stakeholder management to deliver impactful automation solutions. This position requiresa deep understanding of UiPath capabilities and a proven ability to drive automation initiatives from inception to deployment

Process Analysis and Documentation:

• Collaborate with business stakeholders to identify, analyze, and prioritize automation opportunities.

• Conduct detailed process assessments, documenting current-state workflows, pain points, and areas for improvement.

• Design future-state process maps and RPA solutions using UiPath’s capabilities.

Requirements Gathering and Solution Design:

• Elicit and document business requirements, functional specifications, and acceptance criteria for automation projects.

• Work closely with technical teams to design scalable and efficient automation solutions.

• Ensure alignment between business needs and UiPath platform features.

Project Delivery:

• Act as the primary liaison between business teams and RPA developers throughout the project lifecycle.

• Coordinate User Acceptance Testing (UAT) and support deployment activities.

• Monitor and report on project progress, addressing issues promptly to ensure timely delivery.

Governance and Best Practices:

• Assist in developing and adhering to RPA governance frameworks, standards, and best practices.

• Contribute to the COE knowledge base by creating and maintaining documentation, templates, and guidelines.

• Champion continuous improvement initiatives to optimize automation processes and outcomes.

Stakeholder Engagement:

• Build strong relationships with business units to promote RPA adoption and innovation.

• Conduct training and workshops to educate stakeholders on automation capabilities and best practices.

Required Qualifications Experience:

• Minimum 5+ years as a Business Analyst.

• At least 3 years in RPA and UiPath implementations.

Education:

• Bachelor’s degree in Business, Computer Science, or a related field.

Certifications:

• UiPath Business Analyst or RPA Developer certifications (preferred).

Skills and Competencies:

• Strong analytical skills with a proven track record in process optimization.

• In-depth knowledge of UiPath Studio, Orchestrator, and other UiPath tools.

• Proficiency in documenting workflows using tools like Microsoft Visio, Lucidchart, or equivalent.

• Excellent communication and presentation skills, able to engage both technical and non-technical stakeholders.

• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).

• Experience in ROI calculation and benefit realization for automation projects.

Preferred Skills:

• Experience in developing Process Design Documents (PDD) and Solution Design Documents (SDD).

• Exposure to AI and machine learning integrations within RPA projects.

• Knowledge of change management principles to support organizational transformation

What We Offer

~1 min read

FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It’s also why we offer some great employee benefits and perks outside of the norm.

You will be rewarded with competitive market salary. You will also be equipped with relevant training courses and tools to set you up for success with endless career advancement and job opportunities all over the world.

What We Offer

~1 min read

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting! Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.