Senior Business Intelligence Analyst

(Internal Job Level Reference: Specialist/Team Leader)

Focus Group is a £300m-revenue, 1,400-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as a business ready to redefine what world-class technical support means today.

This is an exciting opportunity to join a fast-growing, Private Equity backed business at a time when our Data and Analytics function is central to the next phase of growth. The team sits across every division, acquisition and product at Focus Group, and this role is a chance to own that impact end to end.

We're looking for a doer with a strategist's head. You'll own analytics products from start to finish, lead projects that cut across operations, finance and every part of the group, and turn data into decisions the business can act on. You'll be a key voice in giving our executive leadership team the tools they need to make fast, accurate decisions — owning analysis products as well as delivering ad-hoc insight that tells the story behind the numbers.

You'll work with a modern analytics stack (Snowflake, dbt, Power BI) from our HQ in Shoreham-by-Sea, with the flexibility to work from home two days a week (Wednesday and Friday).

• →Providing reporting, insight and analytics that support data-driven decisions across the business
• →Manipulating, analysing and interpreting complex data sets
• →Leading the development of analytics applications and products
• →Working alongside data engineering on data ingestion and modelling projects
• →Helping shape the ongoing development of our reporting and analytics capability

• 5+ years' experience in a commercial or strategic analyst role
• Strong problem-solving skills, attention to detail and a commercial mindset
• Excellent communication skills, with the ability to present the story behind the data to senior stakeholders
• A track record of using data analysis to bring clarity to complex problems and support decision-making
• Strong SQL skills and hands-on experience with analytics and visualisation tools (Power BI preferred)

• Experience with star schema and multi-dimensional data modelling
• Proficiency in Python
• Experience with dbt and/or Snowflake