Swim School Coordinator - Full Time - Guildford Spectrum

At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.

In the role of School Swim Coordinator, you oversee all aspects of the centres School Swimming programme and to be ultimately responsible for all staff operating within the Schools Swimming lesson programme. You will maintain a close and positive working relationship with the Swim School Manager, and to develop positive working relationships with our key external partners.

• ASA (Level 2) Swimming Teacher Certificate.
• Experience in a swim school coordinator/management role.
• Experience of problem solving, customer service and staff management.
• Experience of using courses & bookings management software (e.g. On Course/Course Pro)
• An understanding of identifying staff training and development requirements and identifying development opportunities.
• A high awareness of industry developments, new activities, trends and research.
• Commercial awareness which translates into contributing to a successful and financially viable operation.
• A passion for the industry demonstrated through continuous professional development.
• To be able to work flexibly with a level of autonomy and decision making confidence.
• Excellent communication skills with the strength of character to be assertive and apply empathy where appropriate.
• DBS check to be carried out.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.