Customer Success Support - UK

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services.  FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale.  FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

FreedomPay is seeking a proactive and detail-oriented professional to join our Customer Success Support team to work out of our office in Canary Wharf, London! This role is ideal for someone who thrives in a fast-paced, client-facing environment, enjoys solving problems, and communicates effectively across departments. You’ll play a key role in ensuring a seamless client experience by managing support requests, troubleshooting issues, and maintaining strong relationships throughout the customer lifecycle. This is a great opportunity to join a growing SaaS company in the FinTech space.