QA Lead

Job Summary We are seeking a detail-oriented and experienced QA Lead to oversee the quality assurance process for Web and Progressive Web Applications (PWA) in the Property & Casualty (P&C) insurance domain. The ideal candidate should have a strong background in functional, regression, and end-to-end testing of insurance applications, as well as a solid understanding of Agile/Scrum methodologies. Key Responsibilities Lead the QA strategy, planning, execution, and delivery of web and PWA applications Collaborate with business analysts, developers, and product owners to understand requirements and define comprehensive test strategies Design and review test cases for functional, regression, integration, and UI testing Ensure coverage of domain-specific scenarios related to consumer warranty insurance, policy administration, claims, underwriting, billing, and customer portals Coordinate test planning, execution, defect tracking, and closure Manage a team of QA engineers, ensuring proper task allocation, support, and mentoring Provide QA status updates, metrics, and quality indicators during sprint reviews and release planning Work closely with developers to perform root cause analysis and resolve issues Contribute to the test automation strategy and review automation coverage for regression cycles Ensure testing aligns with compliance and data privacy requirements Required Skills & Qualifications 12–15 years of QA experience with at least 5+ years in a QA Lead role Strong experience in Web and PWA application testing Good understanding of Property & Casualty insurance workflows (e.g., consumer warranty insurance, policy lifecycle, claims, billing) Have experience in multiple device and browser testing. Proficient in writing test plans, test cases, and test scenarios based on business requirements Experience with test management tools like Jira, TestRail, Zephyr, or similar Solid experience in defect tracking, root cause analysis, and test closure reporting Familiarity with Agile/Scrum and participation in sprint ceremonies Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools) Exposure to test automation tools (e.g., Selenium, Cypress) is a plus Exposure to AI-powered QA tools (e.g., Testim, AccelQ, Tricentis Tosca with AI features, etc.) is a plus Good understanding of test management and tracking tools (Azure DevOps, Jira, Xray, Zephyr). Strong understanding of SDLC, STLC, Agile, and DevOps practices. Preferred Skills Knowledge of P&C domain Experience in API testing using Postman, Swagger, or similar tools Knowledge of performance or security testing tools is a plus ISTQB or other QA certifications Soft Skills Excellent communication and stakeholder management Strong analytical and problem-solving skills Ability to multitask, prioritize, and handle time-sensitive deliverables Team player and proactive leader with a quality-first mindset