Process Trainer

We are looking for a Process Trainer in the T&D team to support learning and capability development across Business Operations teams within FULL.

In this role, you will be responsible for designing, developing, and delivering process and technical training programs, supporting new hires, partnering closely with subject matter experts and operational stakeholders to ensure training remains accurate, relevant, and effective.

The goal of this role is to strengthen process knowledge, improve skills, and enhance overall team performance through impactful training and continuous learning initiatives.

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  Minimum 2 to 4 years of work experience.

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  Exposure to training, coaching, knowledge transfer, onboarding, process improvement, or employee development initiatives is preferred

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  Strong thinking, problem-solving skills, and attention to detail

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  Good working knowledge of Google Workspace, particularly Google Sheets

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  Basic familiarity with AI and digital productivity tools

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  Strong written and verbal communication skills

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    Preferred: C1 proficiency, or currently enrolled in the B2 → C1 English Development Program (EDP).

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  The ideal candidate is proactive, accountable, professional in their approach, and passionate about learning, capability building, and helping others succeed.

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  Willingness and flexibility to operate in a night shift environment, aligned with business requirements.

• Private workroom with the ambience to handle calls.

• Ready for a video call at all times. Video calls are an integral part of maintaining human connection while working from Anywhere.

• Good Internet speed (above 50 MBPS download and upload) with the ability to be wired (LAN).

• Power backup (if you have frequent power cut issues).