fullcreative

We are looking for a Process Trainer in the T&D team to support learning and capability development across Business Operations teams within FULL. In this role, you will be responsible for designing, developing, and delivering process and technical training programs, supporting new hires, partnering

Roles & responsibilities Handle customer queries primarily via web chat. Educate current customers and potential customers on products and services. Should be willing to handle customer escalations and calls when need persists. Achieve the KPI’S and objectives in the cadence set by the team. Buildin

Roles and responsibilities Perform quality evaluations of customer interactions using both manual and AI-assisted evaluation workflows. Validate AI-generated QA scores and ensure alignment with defined quality frameworks. Conduct targeted call and interaction scrubbing based on AI-identified risk si

We’re looking for a Full Stack Developer with 2–4 years of experience who is passionate about building high-quality, end-to-end product features. You will contribute to the design and development of both frontend and backend services, working closely with experienced engineers, designers, and produc

This role is responsible for identifying and driving opportunities to improve Setmore's visibility across search engines, AI search, AI Overviews, answer engines and other digital discovery platforms. You will analyse how customers discover Setmore, how competitors are winning visibility, and where

We are looking for a Manager – Customer Support with 8+ years of people management experience to lead and run product support operations in a fast-paced environment. This role is responsible for driving execution through Leads and ensuring consistent, high-quality resolution of customer queries acro

Roles and responsibilities Troubleshoot and replicate issues related to the product and resolve them. Comprehend creative solutions to handle queries from customers and give them an excellent level of service. Attention to detail while trying to figure out the issues and while collaborating with the

This role owns the platform marketing runs on — the CMS, the website, the content publishing, and the campaign infrastructure marketing depends on to ship. You're the connective tissue between marketing's intent and what actually goes live on the web. It's a deliberate hybrid, and we're strict about

We are looking for a Client Account Manager with 1-4 years of experience in handling international clients. You will be the bridge between our clients and internal teams to resolve any issues the client might face. Your client’s growth is your priority! Roles and responsibilities Work closely with C

We are seeking a seasoned Technical Architect who has previously owned and governed backend architecture in production systems. The role focuses on defining long-term technical direction, ensuring architectural consistency across teams, and aligning system design with business and scalability goals.