Product Sales Specialist

We’re looking for a Product Sales Specialist to help convert trial users into paying customers. You’ll engage directly with small business customers and help them understand the value of Setmore and its add-ons. This role focuses on proactive outreach, consultative selling, and closing, with clear ownership of results and a direct impact on revenue while building a strong foundation in SaaS sales.

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  Proactively engage with US-based customers who sign up for the Setmore scheduling product to understand their needs and guide them toward the right subscription and add-ons.

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  Identify and qualify sales opportunities by assessing customer workflows, booking volume, and operational challenges.

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  Upon identification of an expansion opportunity, deliver a pitch tailored to their business. Explain the value proposition, ROI and pricing structure. 

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  Conduct short product walkthroughs or demos when needed, address any objections that arise around pricing or trust. Close the deal by using a structured follow-up plan. 

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  Own monthly conversion, upsells, and revenue targets by managing outreach initiatives.  Additionally, maintain accurate and up-to-date CRM records.

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  Work closely with onboarding, support, and internal teams to share customer insights and improve activation, retention, and sales effectiveness.