Collections Intern

Singapore·SingaporeFull-timeentry

OtherIntern

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Quick Summary

Key Responsibilities

Collections Operations & Monitoring Add and update borrower and guarantor information in Command Center and QuestNet. Monitor QuestNet daily alerts, maintain and update POD trackers,

Technical Tools

OtherIntern

Responsibilities

~1 min read

Collections Operations & Monitoring

→Add and update borrower and guarantor information in Command Center and QuestNet.
→Monitor QuestNet daily alerts, maintain and update POD trackers, and provide timely updates to relevant stakeholders.
→Support the preparation, maintenance and reconciliation of collections data, trackers and operational reports.

Process Improvement & Automation

→Assist in identifying opportunities to streamline or automate repetitive collections processes.
→Support the testing, validation and documentation of new automation workflows, AI tools and process enhancements.
→Assist with maintaining Collections SOPs, process documentation and data quality.

Team Support

→Provide general administrative and operational support to the Collections team.
→Perform other ad-hoc duties and projects as assigned.

Requirements

~1 min read

Currently pursuing a Diploma or Degree in Business, Finance, Accounting, Information Systems, Data Analytics, or a related discipline.
Comfortable working with Microsoft Excel/Google Sheets and data.
Good attention to detail with strong organisational skills.
Willing to learn and able to work independently with guidance.
Interest or experience in automation, data analytics, AI or productivity tools would be an advantage.

What We Offer

~1 min read

✓Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.

✓Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.

✓Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.