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Getsquire2mo ago

Staff Product Manager, Client Booking Experience (B2C)

United StatesUnited StatesRemoteFull-Time Exemptlead
OtherProduct Manager Client ExperienceProduct Manager Client Booking Experience
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Quick Summary

Overview

WHO WE ARE SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities.

Technical Tools
OtherProduct Manager Client ExperienceProduct Manager Client Booking Experience
WHO WE ARE

SQUIRE is the leading business management system designed for the needs of barbers, shop owners, and their communities. We believe the pursuit of artistry and autonomy should not be restricted by the complexities of running a business. With SQUIRE, we provide custom-branded tools, resources, and guidance to help barbers of all stages and experience levels attract and retain more customers, efficiently manage their shop operations, and increase their revenue.

Founded in 2015, SQUIRE is trusted by more than 30,000 barbers across 5,000+ shops in more than a thousand cities worldwide. From streamlined booking and opening new shops to real-time earning dashboards and building lasting customer relationships, SQUIRE supports shop owners in seamlessly bridging the gap between their personal craft and business goals. SQUIRE enables barbers everywhere to unlock their full potential both as artists and as entrepreneurs.

For more information, please visit getsquire.com or download the SQUIRE app from the App or Play Store.
 

POSITION TITLE 
Staff Product Manager

SUMMARY
We’re looking for a Staff Product Manager to own and evolve the end-to-end client booking experience across web and mobile. The booking experience is the front door to SQUIRE. It drives first impressions, repeat usage, and directly impacts business performance across our platform. As we expand into new verticals and AI-powered workflows, this role ensures booking remains intuitive, trustworthy, and high-converting. This is a senior individual contributor role with broad ownership. You will lead strategy and execution across discovery, booking flows, and rebooking - balancing client experience, business outcomes, and platform scalability.

REPORTS TO
Director of Product Management
  • Product Strategy & Roadmap
  • Define and drive the multi-quarter vision for client booking
  • Own discovery, booking flows, checkout, confirmations, cancellations, and rebooking
  • Ensure experiences scale across geographies, shop types, and future verticals
  • Make clear tradeoffs across UX quality, performance, and business goals

  • Client Experience & Conversion
  • Deeply understand client behavior and friction across the booking funnel
  • Improve conversion, rebooking, and retention through data and experimentation
  • Elevate trust, clarity, and reliability across critical booking moments

  • Execution & Cross-Functional Leadership
  • Partner closely with Engineering and Design to ship performant, high-quality consumer experiences
  • Translate strategy into clear requirements and measurable outcomes
  • Collaborate with Lifecycle, Marketing, and Data to ensure launches drive impact

  • Growth & Learning
  • Own key metrics including conversion, rebooking rate, funnel drop-off, and client retention
  • Establish clear learning goals and remain accountable to outcomes
  • Thoughtfully leverage AI and automation to improve discovery and confidence in booking
  • 7+ years of product management experience
  • Direct experience building booking, reservation, or scheduling products at scale
  • Proven track record improving conversion or retention in B2C environments
  • Strong product judgment across UX, systems, and business impact
  • Experience in B2C or B2B2C platforms
  • Ability to influence cross-functional teams without direct authority
  • PLG or lifecycle optimization experience
  • Exposure to AI-driven consumer workflows
  • Experience supporting multiple verticals or international markets
  • Base Salary ($170,000 - $190,000)
  • New hire stock grant
  • 100% employer paid medical, dental, and vision insurance for you and your dependents
  • 401K plan with company contribution
  • Generous PTO and Parental Leave policies

    • Listing Details

    Posted
    February 20, 2026
    First seen
    March 26, 2026
    Last seen
    April 23, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    32%
    Scored at
    April 23, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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