Sr Platform Manager

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for defining and maintaining an operational technology strategy that supports the organization's strategic process transformation objectives. Key responsibilities include translating complex operational workflows into normalized "Process Objects", aligning business needs to enterprise capabilities, maintaining process and capability taxonomies, and enabling horizontal solutions designed across business functions. The Senior Platform Manager facilitates a translation layer between operational subject matter experts, process design teams, enterprise architecture, and technology partners, ensuring business requirements are defined and articulated independently of the systems currently used to execute them.

Job expectations include working across business, operations, technology, and transformation teams to evaluate operational needs, identify reusable capability patterns, develop enterprise knowledge capture assets, and support future-state solution design. The role requires balancing operational fluency with architectural literacy while remaining neutral to specific technologies, platforms, or implementation.

• Defines and maintains Business Objects
• Process integration, operations, or technology enablement
• Experience collaborating well and influencing senior executives
• Background in agile delivery and software testing
• Ability to communicate fluently across business and technology domains
• Excellent communication and stakeholder management skills

• Background in Computer Science, Data Science, enterprise architecture, or related capability
• MBA and/or 5+ years of relevant experience leading technology change within an operation