Sorting Center Lead- Lagos

Key Duties and Responsibilities will include: Operational Execution: Overseeing the end-to-end parcel flow, including inbound receiving, sorting, staging, and last-mile dispatch. Team Leadership: Managing and developing frontline employees (sorters, operators) to maintain high productivity and discipline, including managing shift schedules and attendance. Performance Monitoring (KPIs): Tracking throughput, sorting accuracy, and backlog to meet company goals. Driving action plans to address bottlenecks. Safety and Compliance: Enforcing standard operating procedures (SOPs), 5S methodology, cycle count and safety regulations to ensure a secure work environment. Process Improvement: Identifying opportunities for efficiency improvements and leading projects to enhance performance. Coordination: Working with logistics departments to ensure smooth operations and timely deliveries. Rider/Driver Coordination: Monitor rider/driver activity, optimize routes, and ensure timely drop-offs to delivery hubs and resolve issues. Data & Reporting: Maintain accurate operational databases, track orders, and generate daily/weekly performance reports. Item Sorting and Inspection: Manually or mechanically sort through, inspect, and remove damaged, defective, or misdirected items. Documentation and Recording: Accurately record quantities, types of materials, and defects identified, maintaining documentation on sorting logs and computer systems. Inventory Organization: Organize, label, and pack items into bins for distribution or further processing. Safety and Maintenance: Adhere to safety (e.g., 5S standards) and environmental policies, including keeping the work area clean and reporting machine or facility malfunctions. Collaboration: Work within a team to meet distribution goals, always communicating with the Operations Manager regarding discrepancies and delays. Requirements Requirements and Qualifications: Education: A graduate with a degree in Logistics, Supply Chain Management, Business, or related fields. Should have completed NYSC. Soft Skills: Strong communication, time management, and problem-solving skills. 2–5 years of working experience in logistics, warehousing, courier, or distribution center operations, with prior supervisory experience Strong leadership, team management, and communication skills. Ability to work under pressure in a fast-paced environment. Proficiency in Warehouse Management Systems (WMS) and Microsoft Office/productivity tools. Analytical skills to analyze performance data and identify trends. Organizational abilities, and the ability to follow verbal and written instructions. Physical Stamina: Ability to lift to 20kg and stand for long periods, with good physical endurance for manual handling. Technical Skills: Familiarity with barcode scanners, automated sorting machines, or computer systems is beneficial. Attention to Detail: High attention to detail is crucial for identifying defects and ensuring accurate sorting. Technical Skills: Proficiency in Microsoft Office (specifically Excel) or Google Sheets is required. Availability: Ability to work flexible hours, including weekends or long shifts, in a fast-paced environment. Work-days: Mondays to Saturdays (6 days a week) Benefits WHY YOU SHOULD JOIN US: You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa. You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward. You would work alongside passionate, talented colleagues who share your commitment to excellence. You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers. You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.