Training and Onboarding Officer

Position Summary As a Training and Onboarding Officer, you will be responsible for effectively managing the deployment and onboarding process for new leads. Roles and Responsibilities Engage leads for deployment and training. Conduct and take riding test scores. Deployment of leads on the Gamma Mobility dashboard. Deployment of leads on partner(s) platform. Register new riders and verify their information, ensuring it aligns with Gamma standards. Guide riders through the onboarding process and familiarise them with tools for success. Promote the Gamma brand and inspire enthusiasm among drivers. Requirements Bachelor's degree in any discipline 1-3 years experience in onboarding, training, customer success, or field operations, ideally in fintech, mobility, or logistics. Strong interpersonal and communication skills for engaging with drivers and customers. Proactive, detail-oriented, and capable of working in a fast-paced, dynamic environment. Familiarity with ride-hailing platforms and the ability to train customers on platform-specific requirements. Benefits You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa. You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward. You would work alongside passionate, talented colleagues who share your commitment to excellence. You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers. Comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.