Business Analyst (Analista de Negocios)

A Business Analyst (BA) acts as a bridge between business stakeholders and technical teams to identify reporting and analytics needs, analyze operational processes, and deliver data-driven solutions. The BA ensures that business goals are translated into accurate requirements and actionable insights through reports, dashboards, and analytics products that improve decision-making and operational efficiency.

• →Requirements Gathering & Documentation
  • →Collaborate with business stakeholders to identify operational reporting needs, KPIs, and success criteria.
  • →Conduct interviews, workshops, and requirement sessions to capture functional and non-functional requirements.
  • →Document detailed business requirements, user stories, acceptance criteria, and process flows in tools such as Jira or Confluence.
• →Data & Reporting Analysis
  • →Translate business needs into specifications for reports, dashboards, and analytics solutions.
  • →Work with data engineering and BI teams to validate source-to-report data mapping, ensuring accuracy and completeness.
  • →Analyze and profile source system data to confirm reporting feasibility and data quality.
• →Stakeholder Engagement & Communication
  • →Act as a liaison between business units and technical teams, ensuring requirements are clearly understood and delivered.
  • →Present findings, insights, and recommendations in clear business language.
  • →Support stakeholder training and adoption of new reports, dashboards, or analytics solutions.
• →Operational Reporting Development Support
  • →Partner with BI developers to design effective operational reports and dashboards (using tools such as Tableau, Power BI, or MicroStrategy).
  • →Perform functional testing and validation of developed reports against requirements.
  • →Ensure consistent use of business definitions, metrics, and reporting standards across deliverables.
• →Process Improvement & Governance
  • →Identify opportunities for improving operational processes and reporting workflows.
  • →Support adherence to data governance, security, and compliance standards (e.g., HIPAA, PHI/PII safeguards in healthcare).
  • →Contribute to the development of reporting best practices and documentation standards.
• →Complete all responsibilities as outlined in the annual performance review and/or goal setting.
• →Complete all special projects and other duties as assigned.

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.

• Education & Experience

• Fully bi-Lingual (both written and verbal).
• Bachelor’s degree in Business, Data Analytics, Information Systems, or a related field (Master’s preferred).
• 3+ years of experience as a Business Analyst, preferably in operational reporting, data analytics, or a healthcare payer environment.
• Experience working in Agile/SAFe environments with Epics, User Stories, and backlogs.

• Technical Skills

• Strong proficiency in requirement documentation tools (e.g., Jira, Confluence, MS Office/Visio).
• Working knowledge of SQL for querying and validating data.
• Familiarity with BI/reporting platforms such as Tableau, Power BI, or MicroStrategy. (Preferred).
• Understanding of data warehouses, relational databases (Oracle, Hadoop), and data pipelines (Preferred).

• Core Competencies

• • Strong analytical and critical-thinking skills, with the ability to translate business questions into data-driven solutions.
  • Excellent communication and presentation skills, able to engage both technical and non-technical audiences.
  • Detail-oriented with a focus on accuracy, data quality, and documentation completeness.
  • Ability to manage multiple priorities in a fast-paced operational reporting environment.
  • Collaborative mindset with a focus on teamwork, transparency, and continuous improvement.