Product Manager III

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. 

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK with offices in London and Leeds, and additional locations in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help! 

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

This role will be working within the Cashflow team in our Bank Payment Network Group. The Bank Payment Network is a cross-functional organisation that builds the future of GoCardless' customer facing product. This role will lead our AIS Acquisition Lab that will experiment to acquire consents at scale, transforming our product with card-like payment confirmation.

The AIS Acquisition Lab Product Manager will work closely with the team’s Product Designer and Engineering Manager to prove develop and prove hypothesis that provide efficient acquisition channels for consent. You will also collaborate closely with Product Marketing, Customer Success, and other Product teams to achieve your goals.

• Delivering customer and business value: Being relentlessly focused on understanding and solving the customer problems which result in them using GoCardless as much as they can.
• Problem discovery and prioritisation: Taking complex and ambiguous product problems and structuring these effectively. This includes clearly defining the problem space, the impact of the problem and your prioritisation process.
• Data-led decision-making: Using quantitative and qualitative evidence to support your decisions and opportunity identification.
• Defining Product Strategy: Identifying key customer segments, and our approach to meeting their needs over the longer term in ways that create value for them and GoCardless
• Influencing and communication: Building collaborative relationships with your team, stakeholders and executives to deliver change effectively across your remit. This includes growing to become the ‘go-to’ person for your product area; translating complex, technical problems into understandable concepts; and convincing stakeholders of the best approach using structured reasoning.
• Leadership: Setting direction and coordinating action across a range of teams and functions
• Shipping stuff: Working with your team to support changes to completion, delivering consistent positive impact across your product area. Being comfortable delivering a range of projects: from MVP experiments testing a hypothesis to a new feature.

• Delivery of impact: You are focused on delivering business value through experimentation and have experience of doing that.
• Exceptional problem-solving and analytical skills: We want our Product Managers to have an outstanding ability to tackle valuable customer and business problems. At GoCardless we start by asking ‘why?’, and a data-led approach is central to how we run Product. You have a customer centric approach and are comfortable with qualitative and quantitative analysis.
• High agency: We’re after people who aren’t afraid of a challenge and will take ownership of problems they come across and help to resolve them and adapt to a constantly changing environment. 
• Collaborative leaders: Product roles bring responsibility without direct authority. We’re looking for leaders who can motivate and earn the trust of stakeholders and teams with a collaborative approach.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here.