Manager, Software Engineering (Payments)

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is is searching for our next Engineering Manager to join our Payments organization, helping us build and scale next-generation payments infrastructure capable of handling billions of dollars in transactions.

• Help define and execute GoFundMe's multi-year payments engineering strategy, building scalable and innovative payment capabilities that grow giving and advance our mission.
• Lead and develop a team of engineers responsible for building and evolving reliable, secure, and scalable payments products and infrastructure.
• Partner closely with Product Management, Design, Risk, Finance, Compliance, Operations, and external partners to identify opportunities and deliver solutions that improve the payment experience for our customers.
• Provide technical and architectural leadership, helping the team make sound decisions that balance scalability, reliability, maintainability, customer experience, and speed of delivery.
• Lead complex engineering initiatives from conception through launch and iteration, establishing clear goals, managing dependencies and risks, and keeping distributed, cross-timezone teams and stakeholders aligned.
• Build a high-performing engineering team through hiring, coaching, mentoring, performance management, and career development.
• Create an environment of strong ownership and technical excellence, empowering engineers to make decisions, solve ambiguous problems, and continuously improve our systems and engineering practices.
• Establish and maintain high standards for reliability, observability, security, testing, operational readiness, and incident response across payments systems, including participating in escalation for critical incidents.
• Collaborate across engineering teams to evolve shared platforms and technical foundations, ensuring payments capabilities can support new products, markets, and customer experiences over time.
• Communicate technical strategy, priorities, progress, risks, and trade-offs clearly to engineering leadership and cross-functional stakeholders.

• Are an experienced engineering leader with a strong background building and operating payments, fintech, financial services, commerce, or other high-scale transactional systems.
• Have 10+ years of relevant software engineering experience, including experience managing and developing high-performing engineering teams.
• Have a track record of hiring, coaching, and growing engineers at different levels while creating an inclusive, collaborative, and high-accountability team environment.
• Have strong technical judgment and experience guiding the architecture and evolution of complex distributed systems.
• Understand the challenges involved in building reliable financial systems, including data integrity, consistency, resiliency, security, scalability, and operational excellence.

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

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We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘26 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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