Staff Product Designer

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

The GoFundMe team is searching for our next Staff Product Designer to help create experiences that connect and support fundraiser organizers, potential donors, supporters, and nonprofits. This role isn’t just about pixels and prototypes—it’s about empathy, clarity, and creating real human impact.

You’ll be a core part of a triad leadership team, working shoulder-to-shoulder with your Product and Engineering partners to shape the vision, strategy, and execution of our most critical initiatives. Together, you’ll drive cross-functional collaboration with research, marketing, customer care, and more, to unlock user value, and guide the evolution of our platform.

We’re looking for a creative, strategic thinker with strong craft and a deep sense of purpose. Someone who thrives in ambiguity, leads with curiosity, and brings others along for the journey.

• Set and drive experience strategy across multiple product areas, aligning design vision with company goals and influencing roadmaps through strong product thinking and storytelling.
• Use deep qualitative and quantitative insight to define problems, evaluate tradeoffs, and measure impact, connecting customer outcomes to business results and guiding teams toward high-leverage opportunities.
• Lead complex, cross-functional design explorations, facilitating workshops and working sessions that align Product, Engineering, Data, and Research around shared problem definitions and conceptual direction.
• Own end-to-end design execution for high-impact initiatives, producing high-quality designs, prototypes, and specifications while ensuring cohesion across surfaces and touchpoints.
• Steward and evolve the Heart design system, identifying systemic gaps, influencing standards, and ensuring consistency, scalability, and accessibility across the product ecosystem.
• Partner closely with Product and Engineering leadership to translate ambiguous problem spaces into clear, actionable solutions that are intuitive, elegant, and durable.
• Raise the bar for design quality across the organization by leading critiques, mentoring designers, and modeling strong craft, feedback, and decision-making practices.
• Act as a design thought leader, proactively identifying opportunities to improve processes, tools, and ways of working to help design scale effectively.

• 7-10 years of experience as a Product Designer working in-house or at an agency
• Bring an expert understanding of the formal elements of design, including typography, layout, balance, and proportion
• You have great aesthetic judgment and attention to detail
• You are skilled at articulating your design decisions.
• End-to-end experience designing consumer-facing experiences for web and native apps.
• You are a problem solver that requires very little guidance on projects and thrives in a fast-paced environment.
• You have the ability to take initiative, prioritize, manage workloads, and meet project deadlines.
• You are an excellent communicator and can clearly articulate your design decisions, ideas, and vision.
• You are empathetic and have a user-centered approach to design.
• Experience working with a lean team of Engineers, Product Managers and User Researchers

• Native app experience 
• Experience using AI tools for design and/or development 

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

We use Metaview as part of our hiring process for jobs in NYC and certain features may qualify it as an automated employment decision tool (AEDT), as defined by New York City Local Law 144. As part of the hiring process, we provide Metaview with job requirements and candidate submitted resumes and application materials to assist in evaluating job-related qualifications. While this tool is used to improve efficiency and support our recruiting personnel, all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10, 2026. The Metaview tool has been reviewed by an independent auditor. Results of the audit may be viewed here. The tool evaluates your professional experience, technical skills, education, and other qualifications using information collected directly from your submitted resume and application materials; all such data is retained in accordance with GoFundMe’s Personnel Privacy Notice and applicable legal requirements. If you would like to request an alternative selection process or a reasonable accommodation, please contact accommodationrequests@gofundme.com.