Manager, Business Operations & Strategy

Islamabad & LahoreHybridmid

OtherBusiness Operations

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Quick Summary

Key Responsibilities

Monitor performance trends, investigate anomalies, run the deep dives leaders ask for, and turn findings into clear recommendations on process, training,

Technical Tools

OtherBusiness Operations

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role

~1 min read

Monitor performance trends, investigate anomalies, run the deep dives leaders ask for, and turn findings into clear recommendations on process, training, and strategy
In partnership with relevant internal teams, own and optimize the Solutions tech stack, centered on Salesforce and its connected systems; close workflow gaps, automate manual work, and ensure data is integrated and accessible
Lead change end to end: enablement, adoption measurement, post-launch success metrics, system governance, and the cost-effectiveness of the tools Solutions relies on
Lead Solutions-specific AI Operations in partnership with Motive's central AI Operations team; identify and prioritize use cases, shape and deploy agents and tools, establish review and governance practices, drive adoption in the field, and measure whether the tools genuinely improve effectiveness and efficiency
Hire, onboard, coach, and develop your team; manage performance, plan for personnel changes and succession, delegate real ownership, and build a group that grows its own expertise and future leaders
Lead initiatives that span multiple Solutions subteams and cross-functional partners, influencing leaders through sound analysis and clear communication.

Experience leading business operations, Sales Operations, RevOps, analytics, systems operations, or a closely related operational function
Strong analytical judgment: you can take an ambiguous business question and turn it into a trusted metric, a defensible analysis, and a decision
Depth with dashboards, KPI frameworks, business reviews, data quality, and performance reporting
A track record of improving Salesforce or comparable business systems; integrations, workflows, automation, data integrity, and user adoption
Experience leading change across multiple teams, and the ability to communicate credibly with both technical and non-technical stakeholders
Practical experience evaluating, deploying, governing, or enabling AI-powered tools and agents

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.