Digital Collections Specialist

United StatesRemoteFull Timemid

Finance & AccountingCollections Specialist

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Quick Summary

Overview

About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more.

Technical Tools

ms-office

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

The Digital Collections Specialists are responsible for responding to borrowers via different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.

Communicate with delinquent borrowers via different digital communication channels.

Find solutions to help bring borrower’s loans to a current status

Process payments for borrowers with past due payments

Maintain daily, weekly, and monthly collection and metric goals

1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation, and persuasion tools

Excellent written communication skills

Prior experience with financial products preferred

Proficiency with Microsoft Office applications

Self-motivated and extremely goal-oriented

Team Player

Professional demeanor

Bilingual Spanish/English preferred

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

Listing Details

Posted: August 28, 2025
First seen: May 5, 2026
Last seen: May 9, 2026

Posting Health

Days active: 1
Repost count: 0
Trust Level: 38%
Scored at: May 6, 2026

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Apply for this position

Goodleap

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GoodLeap is a technology company delivering best-in-class financing and software products for sustainable home solutions, enabling homeowners to adopt products like solar panels, batteries, and energy-efficient HVAC systems.

Employees

3k+

Founded

2003

Domain

Jobs

External application · ~5 min on Goodleap's site

Please let Goodleap know you found this job on Jobera.