Herralink Volunteer Coordinator

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

The Herralink Volunteer Coordinator plays a key role in supporting Goodwin Living’s Herralink volunteer program. In partnership with the Herralink Program Manager, this position is responsible for recruiting, onboarding, training, and supporting volunteer placement in Herralink supported communities; maintaining accurate volunteer records; and utilizing Galaxy Digital to manage and optimize the volunteer process.

• →Partner with the Herralink Program Manager to onboard, train, and support volunteers for the Herralink program.
• →Screen prospective volunteers, conduct interviews, complete verbal and written reference checks, and maintain accurate applicant tracking in Galaxy Digital.
• →Communicate volunteer placement at GL and Herralink supported communities with Life Enrichment teams, community leadership, ensuring all stakeholders are informed of volunteer placements, activities, and any updates or changes.
• →Provide weekend supervision of volunteers at GL campuses, as needed.
• →Facilitate new volunteer in-person orientation and annual policy reviews, and ensure volunteers remain informed about program updates and expectations.
• →Maintain organized, current volunteer files and database records to support program operations and regulatory compliance.
• →Monitor volunteer participation and performance, including weekend volunteers, and provide direction, encouragement, and day-to-day support.
• →Coordinate volunteer recognition activities in partnership with the Herralink Program Manager to foster engagement and appreciation.
• →Coordinate school visits, group volunteer events, and related logistics, ensuring stakeholders have timely and accurate event information.
• →Plan and coordinate materials, refreshments, and other support needed for volunteer programs and events.
• →Contribute to department goals and objectives by supporting the continued integration and growth of the Herralink program across Goodwin Living.
• →In partnership with Herralink team, analyze volunteer metrics to develop volunteer retention and engagement strategies.
• →Collaborate effectively with colleagues across departments and campuses, demonstrating professionalism, respect, and strong teamwork.
• →Exercise sound judgment, discretion, and initiative in carrying out assigned responsibilities.
• →Maintain a positive and professional image in all interactions.
• →Use resources effectively and seek opportunities to improve efficiency.
• →Comply with all department and organizational policies and procedures.
• →Perform other related duties as assigned.

• Ability to work a weekend rotation and a hybrid in-person/remote schedule effectively required.
• Recent college graduate preferred; experience leading a group, club, or similar volunteer-based organization required.
• Excellent written, verbal, proofreading, and editorial skills required.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• High proficiency with Microsoft Office and general office technology required.
• Experience with volunteer management platforms, databases, or similar systems preferred.
• Experience working with older adults preferred.

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.