Grafanalabs1mo ago

Director, Sales Development Americas | United States | Remote

United StatesRemoteexecutive

OtherSales Development

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Quick Summary

Key Responsibilities

Lead AMER. Own the operations from day one. Coach your managers, maintain forecast predictability,

Technical Tools

OtherSales Development

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Grafana's SDR function just closed Q1 at 106% globally. We are looking for our next Americas Director to continue this acceleration.

We are raising the bar for the SDR function. The incoming Director will manage five frontline SDR managers and 35+ SDRs across AMER, partnering closely with Sales leadership to build a regional motion with operational discipline and AI-enabled workflows at its core.

We are looking for people who have already implemented AI into the SDR workflow. If you have already deployed it, measured it, standardized it, and moved on to the next problem, keep reading.

Responsibilities

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What We Offer

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✓100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

✓Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.

✓Transparent Communication – Expect open decision-making and regular company-wide updates.

✓Innovation-Driven – Autonomy and support to ship great work and try new things.

✓Open Source Roots – Built on community-driven values that shape how we work.

✓Empowered Teams – High trust, low ego culture that values outcomes over optics.

✓Career Growth Pathways – Defined opportunities to grow and develop your career.

✓Approachable Leadership – Transparent execs who are involved, visible, and human.

✓Passionate People – Join a team of smart, supportive folks who care deeply about what they do.

✓In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.

✓Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.